Conferences, Meetings and Banquets Are Big business at the Sainte Claire

More than 10,000 square feet of conference and banquet facilities provide the ideal setting

. October 14, 2008

SAN JOSE, CA, August 26, 2006. Whether you're planning a corporate gathering or private celebration, the newly renovated Sainte Claire hotel offers an ideal venue for events of every size. With more than 10,000 square feet of indoor/outdoor meeting space, the historic hotel offers the perfect combination of state-of-the-art meeting facilities and sophisticated service to ensure event success. With its convenient location just steps from the San Jose McEnery Convention Center, the hotel can also provide the ideal location for a pre- or post-convention reception or banquet.

After undergoing a $5 million reinvention by parent company Larkspur Hospitality, The Sainte Claire is enjoying a newly revived setting--as well as a renewed energy--for meeting and banquets. "Our event facilities have new carpet, new paint, new fixtures--a complete facelift," says General Manager Lisa Riedel. "Our boardroom has a new conference table with comfortable chairs, and many of our conference rooms have big glorious windows, which makes a big difference when you're in meetings all day." In addition, the historic hotel also offers complimentary wireless Internet access through the property--from meeting rooms to guest rooms, and A/V equipment and set up can also be arranged.

Large gatherings can be hosted in the 3,425-square-foot Grand Ballroom, which accommodates up to 450 guests and can also be broken down into two smaller ballrooms. Or, enjoy the unique natural light-filled setting of the 1,650-square-foot Courtyard Atrium, an conservatory style meetings and events room, which captures The Sainte Claire's historic charms.

The hotel's second-story conference wing features the 1,878-square-foot Sainte Claire Room, which can host gatherings for up to 200 people. In addition, the wing includes three meeting rooms--the Santa Vesta Room, Saratoga Room and Santa Cruz Room--each of which holds between 65 and 85 people. And, an executive Boardroom, at 375 square feet, serves up to 40.

Providing the delectable food service in the meeting rooms and for special events is popular restaurant group Il Fornaio and the Panetteria. "We've been really lucky to align with Il Fornaio," says Riedel. "They bring an instant name-recognition to out-of-town meeting planners. And, their chefs have great personalities and really enjoy working with groups." In addition, the restaurant has a private dining room for groups up to 20 as well as providing 24-hour room service to hotel guests.

Additional amenities include valet parking as well as a complimentary full-service Business Center featuring computer workstations, e-mail access, color printer, fax and copy machines, and shipping, and postal services.

In addition to the hotel's 170 newly renovated guest rooms, which include spacious work and ergonomic chairs, The Sainte Claire offers 17 architecturally distinctive suites that can provide extra space and added amenities. For example, the spacious Grand Suite could easily serve as the hospitality suite or a welcome night cocktail gathering for a visiting business group. Or, newlyweds celebrating after a wedding banquet at the hotel can retire to one of the hotel's cozy fireplace suites.

Located in the heart of downtown San Jose, steps away from the San Jose McEnery Convention Center, The Sainte Claire offers a convenient location for conventioneers. And, regional and out-of-state groups will appreciate the hotel's close proximity to the San Jose Mineta International Airport (just three miles), as well as San Francisco International Airport (36 miles) and Oakland International Airport.

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Revenue Management: Getting it Right

Revenue Management has evolved into an indispensable area of hotel operations, chiefly responsible for setting forecasting and pricing strategies. Because the profession is relatively new to the hotel and hospitality industries, a clear-cut definition of what exactly Hotel Revenue Management is has only recently emerged - Selling the Right Room to the Right Client at the Right Moment at the Right Price on the Right Distribution Channel with the best commission efficiency. Though the profession can be summed up in a single sentence, that doesn't mean it's easy. In fact, it's an incredibly complicated and complex endeavor, relying on mountains of data from a wide range of sources that must be analyzed and interpreted in order to formulate concrete pricing strategies. To accomplish this, Revenue Managers rely on an array of sophisticated technology systems and software tools that generate a multitude of reports that are central to effective decision-making. As valuable as these current technology systems are, much of the information that's collected is based on past historical trends and performance. What's new is the coming of big, data-driven, predictive software and analytics, which is likely to be a game-changer for Revenue Managers. The software has the capacity to analyze all the relevant data and predict occupancy levels and room rates, maximizing hotel profitability in the process. Another new trend that some larger hotel chains are embracing is an emphasis on Booking Direct. For Revenue Managers, this is another new channel with its own sales and costs that have to be figured into the mix. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.