Employee Use & Abuse of Social Media

By Kathleen Pohlid Founder & Managing Member, Pohlid, PLLC | January 29, 2012

Best hotel in the city – most luxurious accommodations & great service!

My hotel is making me work long hours and my boss is full of crap!

If a member of your hotel staff made the first posting to a social media site lauding your hotel establishment to the public could this pose a concern for management?

Or, with respect to the second posting to a social media site, will management run afoul of any laws for disciplining or terminating the employee for making disparaging remarks against their employer?

These examples typify some of the unique and emerging issues facing employers with respect to social media and the workplace. With social media sites such as Facebook reaching more than 800 million active users, more than 350 million of them accessing their accounts using mobile devices, employees have greater means than ever to communicate matters relating to their employment to the public. This poses several legal concerns to employers.

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