How to Save Money in Unexpected Places: The Laundry Room
By Steve Bowie General Manager On-Premises Laundry, Alliance Laundry Systems | May 10, 2020
As you're aware, overseeing and operating a hotel is a complex job with many responsibilities. One of your main goals for your business as a hotel executive is to generate revenue. Part of the equation to generate revenue, in the most general sense, includes the need to reduce costs and increase savings.
A good first step to take in order to reduce costs is to review what you're spending, where you're spending it and why. For example, are you using cost-saving machinery? LED lights? Reducing waste? Limiting new employee training time by lowering your staff turnover rates?
One place you may not think to look when trying to cut costs, though, is through your hotel's laundry systems. The types of machines now available are not only high-tech, but also more environmentally friendly than ever before.
In the past, laundry machines were typically thought of as back-of-house operations that mostly eat up expenses. But what happens when your guest turns down their sheets and they see soil spots? Or what if they use the shower and start to dry off, but are met with a coarse towel that irritates their skin?
They probably won't be staying with you again, and even worse, they might tell their friends about the unsavory experience and caution them from staying with you in the future. This can lead to a direct loss in revenue. Frequently replacing your hotel's linens because they're stained or thinning out due to your sub-par laundry machines can have an impact on revenue, too. Either way, you're losing money when you don't need to. This is where a high-tech, energy efficient laundry system can help reduce costs and increase customer satisfaction with exceptional quality linens.
Before embarking on a review of technologies available, it's important to understand the difference between price and cost. Price is what you pay for a machine. Cost is what you pay in operational dollars over the machine's lifetime. Often, the lowest price machine ends up costing your operation way more over its life than the seemingly more "expensive" machine. Cost-saving features and functionalities pay dividends well beyond their higher price tag