Human trafficking is a growing concern in the hospitality industry. As a critical first step in stopping instances of trafficking, Josh Felix, Director of Solution Design at Axonify, breaks down what trafficking looks like in hospitality, why companies should implement more robust and continuous training for frontline workers and the strategies to focus on when getting started. READ MORE

The convergence of technology and human touch in the hospitality industry has become a leading concern within the hotel industry, with the debate of Artificial Intelligence (AI) in enhancing, not replacing, the human element in hotels. Other key issues at this time include social media's marketing power, the importance of brand emotional connections, and the evolving landscape of revenue strategies. READ MORE

In the competitive realm of hotel revenue management, where each dollar carries weight, it's tempting to be consumed by the pursuit of profit. Our candid and unfiltered article takes a deep dive into the less illuminated facets of revenue management, shedding light on the ethical challenges that confront hoteliers. You may find moments of humor or cringe in recognition, but the insights it offers will undoubtedly help you sleep better at night. READ MORE

Revenue managers will be the central drivers of big data technology for the industry. The Revenue department will have the most interaction with the data sets as well as the education of hotel team members and C-Suite executives. Advocacy for Revenue Manager agency in budget spending and decision making in big data adoption will be critical to the success in the future of the hospitality industry. READ MORE

The era of Big Data has revolutionized revenue management by enabling data-driven decision-making and delivering exceptional guest experiences. With improved forecasting accuracy, personalized pricing, and the ability to adapt in real-time, hotels can gain a competitive edge. Embracing Big Data as an integral part of revenue management strategies empowers hotels to thrive in an ever-evolving landscape. READ MORE