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HOTEL BUSINESS REVIEW

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Vivek Neb

Business travel continues to rebound, with 2023 spending projected to reach $1.16 trillion. Nonetheless, economic pressure - along with geopolitical conflict - is threatening positive progress. As the industry works to recover, emerging trends could hold the key for destinations seeking to overcome headwinds and position themselves for a new surge of success. READ MORE

Michael Goldrich

In a breathtaking 5 days, ChatGPT amassed one million users, dwarfing Facebook's 10-month and Netflix's 3.5-year journeys, sparking an urgent call to action for hoteliers and ownership teams. The profound potential of ChatGPT for revenue generation and operations is undeniable, demanding swift investment in education and strategy. Seize the moment and master prompt crafting, AI agents, and more, lest competitors overtake you in this revolutionary shift. READ MORE

Don DeMarinis

Hotel guests are more than willing to share personal information to elevate their experiences. Properties that use that data in the form of profitable marketing campaigns have the ability to learn more about their guests, stay connected with them, and capture more of their spend. Learn how empowered staff use guest data to identify hospitality moments and personalize their experiences, resulting in champions for their brand and five-star reviews. READ MORE

Nadav Avni

To reduce cost burdens and boost efficiency, hotels can harness an Android TV setup which is a cost-effective solution for their businesses that allows them to get free from the monthly costs of providing TVs in their rooms. The solution can help hoteliers reduce costs and offer their guests their desired content at a relatively lower price. READ MORE

Jeremy Gall

The short-term rental industry has come to the forefront of the travel landscape over the past few years, gaining market awareness during the pandemic and riding a wave of growth. In this article, Jeremy Gall explores how hotels can leverage learning from short-term rentals and regain market share. READ MORE

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