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HOTEL BUSINESS REVIEW

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Don DeMarinis

Mobile technology is imperative to better serve today's tech-savvy guests, and the most successful hotels are providing these solutions to improve both the guest and staff experience. Whether allowing guests to access services and activities pre-arrival or while on-site, giving them the option to bypass the front desk and go straight to their rooms, or offering seamless mobile food and beverage service by the pool, hotels are able to elevate the guest experience and build loyalty. READ MORE

Brian Mangum

stayAPT Suites launched their apartment-style hotel brand in January 2020, just two months before the pandemic slowed the hospitality industry to a halt. Nearly three years later, the fast-growing chain is on track to open 30 hotels by the end of 2023, with another 40 sites under development – and their cutting edge mobile technology is central to how they serve their guests in a post-COVID landscape. READ MORE

Bendegul Okumus

The air quality in indoor areas became more controversial after the pandemic. It is now accepted that restaurants are one of the workplaces where the decrease in the air quality is the fastest. However, it is not yet known whether air quality measurements are made regularly in many restaurant establishments. The effects of airborne particles on employees and customers are extremely dangerous and sometimes fatal. READ MORE

Nadav Cornberg

The hotel experience is undergoing a revolution - and the guest journey is at the forefront. In this article, Nadav Cornberg explores how the pandemic was a catalyst for change in the industry, and what the future hotel guest experience looks like. READ MORE

Darren Winterford

Being an industry that relies heavily on the human experience, hospitality is a business that has gradually embraced technology and its role in creating better and more efficient services for guests. In today's market, mobile technology is being integrated into day-to-day operations. But there are other ways mobile technology can be implemented to improve the hotel experience for guests further. READ MORE

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