When the COVID-19 pandemic hit, many mobile technologies such as contactless check-in, digital payments, and mobile PMS platforms, moved from "nice to have" luxuries to "must-have" necessities. As the pandemic began to wane, hoteliers began to focus on building highly personalized and seamless guest journeys, building tightly integrated ecosystems of mobile platforms in the process. READ MORE

Born out of need, new hotel technologies will dominate the future of hospitality and change the way hotel operation teams work together to generate new revenue streams while meeting the demands of travelers and improving the guest experience for the better. Digital-based service platforms with the biggest impact will be the ones that allow guests to maximize their experiences. READ MORE

Across Asia, tech-savvy consumers spend more time on their mobile devices compared to the rest of the world. Millennials and younger cohorts quickly purchase the latest consumer devices. This tech consumerism is powering a mobile revolution in hospitality, which is proceeding at breakneck speed. On the hotel management side, innovative apps are transforming the sector. Asia is the place to be. READ MORE

The US hospitality industry is making a slow but steady comeback from the pandemic, but it's having lasting effects on travelers' mindsets. As guests return, they do so with expectations that hotels have changed. The bar has been set higher–particularly when it comes to the technology available to them when and where they stay. In response, hoteliers are reevaluating their PropTech solutions to meet these new expectations with the aim to elevate customer experiences enticing return visits, and, consequently, boosting revenue per available room. READ MORE

In today's ever-changing world, hospitality continues to offer a wide range of business and leisure travel options, as well as providing unique job opportunities for candidates. As we navigate the consequences of COVID-19, labor, inflation, and other issues affecting our industry, we must continue to innovate in our approach to both the guest and the candidate experience. READ MORE