Hotels are benefiting immensely from harnessing mobile technology to reach and service guests. Exciting opportunities are not limited to the remit of global hotel brands with huge resources; independent hotels are having their day in the sun too. As demonstrated in this case study of Alma Resort, mobile technology has helped level the playing field for the independent hotel movement. READ MORE

The integration of mobile technology into hotel operations has become the norm. Contactless touchpoints and property management apps may once have seemed at odds with the hospitality industry's focus on high-touch service. However, today's hotel owners and managers are using smartphone-centered high-tech to drive better guest experiences while unlocking efficiencies that save time and improve quality of life. READ MORE

Leisure travel is booming, and this summer many people took their vacations "no matter what." Last summer saw renewed enthusiasm for hitting the road, and this summer confirmed it. This should be no surprise: pandemic or inflation notwithstanding, people love to travel. According to the most recent McKinsey travel survey, Americans asked what they would do with a $10,000 windfall, respondents ranked travel ranked second. READ MORE

In the wake of the pandemic, many hoteliers who have been through the belt-tightening and all-hands-on-deck emergency status of crisis operations are rethinking the traditional RevPAR approach. Today, optimizing total revenue across the entire property is seen by many hotel owners and operators as both a competitive necessity and a smart way to position themselves in an evolving industry landscape. READ MORE

The continuing shift in the economy is driving new revenue opportunities for hotels. The evolving guest profile and their dynamic preferences are causing hoteliers to re-imagine the spaces on property to drive incremental profits. Lobby markets are emerging as an important extension of a hotel's food-and-beverage program, increasing relevance to the guests and profitability for the property, management company and owners. READ MORE