Social media is the most powerful way to reach travelers in 2022. Make sure your hotel property has a compelling presence on Facebook, Instagram, TikTok, Pinterest, Twitter, and LinkedIn to boost brand reputation, convert qualified leads, increase website traffic, and capture customer insights. READ MORE

The global pandemic affected nearly every aspect of business and dramatically altered business travel, leisure travel, events and conferences. In the wake of the pandemic, with focused recovery efforts underway, digital transformation has become a core focus to ensure a strong recovery throughout the hospitality industry. With 2022 ushering in the 5G experience, here are the key takeaways for hoteliers. READ MORE

While different jurisdictions may differ in their rules for interpreting force majeure, most of the hotel agreements contain a close covering unpredictable circumstances such us terrorist attacks, floods, strikes, and pandemic. Depending on the force majeure clause on the hotel management agreement, the performance obligation, of either parties, can be temporarily or permanently excused. READ MORE

As we welcome 2023, hospitality employers should familiarize themselves with the plethora of new employment laws and how those laws impact their business. Christine Samsel, employment attorney with Brownstein Hyatt Farber Schreck, shares 10 key areas to address, from job posting and pay transparency requirements, privacy protections and separation agreements to diversity, equity and inclusion efforts. READ MORE

Kjeld Schigt of Kalon Surf made sure when he opened his resort, he was involving the community of Costa Rica. He knew that he would more richly succeed in this endeavor by hiring people from Costa Rica, and investing in the community as a whole. The growth of Kalon Surf goes hand in with the growth of Costa Rican communities. READ MORE