Hotel mobile technology use has increased in lodging operations for some time. Hotel operators need to integrate mobile technology to enhance the value of their products and therefore enhance guest experiences. Selecting the optimal channels for mobile technology will enhance guest experiences and the value and reputation of the hotel. This article will highlight various mobile technology options and their IVEES attributes. READ MORE

With the ongoing worker shortage in the wake of the pandemic, many employers are opening up their application process to under-aged workers. This article lays out some key considerations to keep in mind in order to avoid legal violations associated with hiring minors in the workplace. READ MORE

While COVID-19 has adversely affected hospitality industry revenues due to a decrease in travel by potential customers, it has also affected hotels' ability to maintain an adequate work force. The H-2B program allowing U.S. employers to petition U.S. Citizenship and Immigration Services to hire foreign nationals for temporary non-agricultural jobs may enable hotels to address temporary staff shortages. READ MORE

The lodging and hospitality industry and its owners and operators have a service orientation that demands constant interaction with guests, employees, vendors and those in the host communities where they operate. Lodging operators need to be aware and vigilant of the changing landscape of their legal environment due to COVID-19. READ MORE

Many hotel employers were forced to lay off staff when shelter-in-place orders grounded travel and tourism. Now hoteliers face a host of new legal obligations. In an effort to put laid off workers in the same position they were pre-pandemic, a number of municipalities and states have enacted "right to recall" laws that require that employers offer re-opened positions to previously laid off staff before hiring new employees. READ MORE