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HOTEL BUSINESS REVIEW

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Trent  Munday

Hotel Spas are in need of a reset. We have been for a while. COVID-19 may not have been the cause for many of our woes, but it may prove to be the much needed catalyst for change and more importantly, it has given us the cover that we wanted. Now is the time. READ MORE

Ernesto Osuna

The pandemic is a profound reminder of the need to look after our health, each other and the planet. There are plenty of spa and wellness developments at Melia? Koh Samui that support our belief hotels that lessen their carbon footprints and improve the plights of their local communities are more appealing than ever in our brave new world. READ MORE

Lynn Curry

With an infinite number of ways to define wellness and the many meanings it has for each of our property's guests, we have the opportunity now more than ever to get creative with activities and service offerings that generate a sense of well-being through happy, relaxing, reflective, adventurous, educational and joyful engagement both in and out of the traditional spa walls. Offerings that generate attention, create customer loyalty, and ultimately generate revenues. READ MORE

Vicky Nash

Geothermal properties are experiencing a rapid resurgence with a positive outlook ahead. Over one-hundred industry leaders recently provided insight on the increasing popularity of hot springs soaking. Several new facilities were unveiled in 2020 and dozens of improvement projects are underway. Many of these restorations are located at historic sites from the late-1800s. This renaissance demonstrates strong consumer interest in wellness-oriented activities. READ MORE

Mia A. Mackman

Forming new relationships and participating in healthy collaborations, conferences and industry groups have become cornerstones to building strong frameworks to conducting business. Amid the many challenges we have faced throughout COVID, travel restrictions and meeting and conference cancellations; this unparalleled time highlights the challenges and continued importance of developing our interpersonal and professional relationships. READ MORE

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