Clairvoyix and Visual One Announce Marketing Solutions
Clairvoyix and Visual One demonstrate the power of vendor collaboration that truly benefits the cust
LAS VEGAS, NV, October 4, 2006. Clairvoyix and Visual One are announcing that all Visual One customers can take advantage of the Clairvoyix next generation guest marketing technology directly integrated with Visual One's industry leading property-management system. Both Clairvoyix and Visual One are known for providing affordable and feature-rich solutions, and now hospitality customers can utilize these complementary solutions without the headaches normally associated with initiatives such as CRM integration.
"Hospitality organizations are demanding best-of-breed solutions, and of course they expect this without any undue strain on their often limited IT resources," said Dan Wasser, senior vice president of Visual One. "The partnership with Clairvoyix makes sense as they market to our primary audience, and we are committed to developing the best PMS and associated solutions while partnering with companies like Clairvoyix for complementary solutions."
Integration and Standards
"The hospitality industry is quickly moving forward with integration of mission-critical technology at the property level, and while accepted standards make sense, the reality is that most organizations have limited resources to make it work," said Mike Schmitt, Clairvoyix CEO. "Visual One and Clairvoyix have provided seamless integration which removes the technology hurdle to affordable guest acquisition and relationship management."
Customer Focus is the Key
Clairvoyix and Visual One first partnered when Clairvoyix was chosen to provide guest marketing technology at ClubResorts. Pinehurst, a ClubResort in Pinehurst, N.C., was selected as the test-case for the new integration, and it was an immediate success. Lisa Phillips, guest centric marketing and database analysis director at ClubResorts, said "both companies are big enough to have great technology; but still focused on the customer enough to provide outstanding service."
"When companies who provide industry leading complementary solutions collaborate, the customer always wins," Clairvoyix' Schmitt said. "This certainly has been the case with the Clairvoyix and Visual One integration at ClubResorts."