Habits of Successful Hotel Sales People Web Cast
October 24, 2008, 11:00am MDT
OCTOBER 15, 2008. It is the discipline of developing and practicing the habits of sales that will separate those whose careers will be built in this economy. For those that accept the challenge this glass is half full not half empty!
Not since 9/11 have hotel sales people been under as much pressure to generate revenue and now more than ever, those sales people that will succeed must realize that the world of hotel sales has changed.
"There are still companies, social groups and associations traveling and having meetings -- the world hasn't come to an end," says Carol Verret. "Those that are going to succeed need to learn the sale skills and disciplines of successful sales people in other industries. It is in this environment that the future DOS/Ms and VPs of sales will be developed."
In this seminar we will explore:
o Motivation. No one is going to be successful unless they believe in themselves and their ability to be successful! How to get and stay motivated - the role of the GM and DOS in keeping the team 'up'. It is positive motivation that will keep sales people focused.
o Focus. A positive mental attitude allows sales people to focus on the possibilities in this market - which industry sectors are performing well and which are not. It is the ability to focus time and effort on those prospects with the potential to give the hotel business.
o Engage. The most successful sales people focus on the prospect - what are their needs and objectives. How can the sales people and the hotel fulfill these? Giving prospects what they want is the 'silver bullet' that sales people use to build relationships.
o Close. This is not a 'used car salesman' ploy. Sales people need to have their parameters and the autonomy to close the business while they have the prospect on the phone - no 'checking in' with anyone!
Nothing is more essential to the success of hotels that will generate revenue than the training and support of the sales team! For this reason, this seminar should be attended by GMs, DOSs, Sales Managers and Revenue Managers - revenue generation is a team sport!
This web cast will be offered on October 24 at 10:00am PDT / 11:00am MDT / 12:00 Noon CDT and 1:00pm EDT.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
