Amadeus Tool Assists Travelers with Special Needs
Amadeus Self-booking Tool to Enable Mobility Impairmented Clients to Request Special Assistance
NOVEMBER 25, 2008. Latest version of Amadeus e-Travel Management includes request feature allowing business travelers with mobility impairments to book special assistance at the time of booking trips
Tool includes a raft of new features enabling a more tailored approach to booking corporate travel
Amadeus, a leading provider of technology to the travel and tourism industry, has today launched a new version of its self-booking tool for corporations which includes a feature enabling users with mobility impairments to request special assistance at airports at the time of booking their trip.
Visually impaired travelers or those with reduced mobility will be able to easily request assistance, such as a wheelchair or a guide in advance of travel, for every necessary stage of their flight.
Additionally, the latest release of Amadeus e-Travel Management version 12.0 offers business travelers more choice of hotel and air fares aimed to ultimately make booking more efficient and improve the travel experience for business travelers. For travel managers and corporations, the self-booking tool enables cost-effectiveness and staff productivity.
Other new features of the award-winning corporate self-booking tool include:
oPremium Economy class on Amadeus Single View: The self-booking tool will show Premium Economy class fares within its state-of-the-art Single View display, offering employees a wider selection of fares and therefore helping travel managers balance travel cost with travel quality.
oBest Available Rate Hotel Indicator: The addition of the indicator will enable travelers to choose from some 50,000 hotels participating in the Amadeus Best Available Rate program which guarantees access to equivalent or lower fares available from any distribution channel, including the hotel's own website. This prevents travelers from wasting time comparing fares on disparate systems.
o'Passenger type' discounted fares: Travelers will be able to select a 'passenger type' where they qualify for a discounted fare. Amadeus e-Travel Management will then automatically apply the appropriate fare to the traveler when making a booking.
'We want to ensure a more tailored service for business travelers via our technology and the features we have added to Amadeus e-Travel Management 12.0 respond to this,' said Frank Palapies, Amadeus' Head of Global Commercial Operations. 'Business travelers with mobility impairments - whether temporary or permanent - should not have to spend any more time than other travelers on booking special assistance. We want the corporate self-booking tool to cater to all business travelers needs while ensuring corporations reduce expenditure, without sacrificing quality.'
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