MSI Celebrates 15 Years of Hospitality Service

Leading provider of property-management and integrated operations/marketing technologies

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. October 14, 2008

PHOENIX, AZ, June 19, 2006. Hospitality solutions provider Multi-Systems Inc. (MSI) is celebrating 15 years of dedicated service to the hospitality industry. Founded in 1985 as International Property Control Systems (IPCS) to develop central-reservation systems with fully integrated property-management systems, the company today has grown to more than 200 employees and an installed customer base of more than 2,800 properties and resorts throughout North America.

Today, MSI's fully integrated Property Management, Sales & Catering, Point-of-Sale, Self Check-in/out, and Corporate Services? have launched MSI to the forefront of emerging technology for the lodging industry. For both limited and full service properties, including Hyatt/USFS Select Hotels Group, Hawthorn, AmeriSuites, Best Western, Cendant, Intercontinental Hotel Group, John Q. Hammons, Sunburst Hospitality, Lodgian and various independents, MSI's products are designed to assist with increasing occupancy and ADR, while providing a higher level of guest service.

"We're 'people' people, and that has greatly led to our success," said Rick Munson, MSI President. "The foundation of good customer service is a positive attitude, and we have built our company on that principle. At MSI, we believe the key to providing exceptional customer service begins with our own associates. We are proud of our staff comprised of hotel and technology professionals which is made apparent through our management style."

Munson said that MSI's credo is to "Make our people 'number one,' our customers 'number two,' and all other issues 'number three.'"

"MSI's first guiding principle exemplifies our philosophy that people and open communication, in addition to high quality products & services, are fundamental elements to the success of any hospitality-related establishment," he said. "We are loyal to our associates, and they, in turn, are loyal to our customers. We believe that listening to our customers is what sets MSI apart from our competitors, and we will always strive to exceed all expectations in this area."