Clairvoyix Releases Database Marketing Software Upgrades at HITEC
Clairvoyix Knowledge Factory Upgrade Version 4.0 and the Clairvoyix Hospitality Solution Upgrade Ver
LAS VEGAS, NV, JUNE 19, 2006. Clairvoyix continues to provide enhanced technology support to it growing portfolio of hotel customers by releasing two new software upgrades for its Clairvoyix Knowledge Factory (CKF) and Clairvoyix Hospitality Solution (CHS). The releases, to be featured at the Hospitality Industry Technology Exposition and Conference (HITEC) June 19-22 at the Minneapolis (Minn.) Convention Center in Booth No. 343 will provide for even more robust, accurate and up-to-date database marketing implementation.
"The Clairvoyix Knowledge Factory is the nuts and bolts of any marketing initiative," said Mike Schmitt, Clairvoyix CEO. "It pulls data from multiple sources and gets in into a central database. Our latest CKF release adds even more functionality for acquiring guest information and building new or ongoing customer relationships."
CKF is a fully automated process which ensures that a hotel's marketing database is accurate up-to-date and able to perform the most complex queries with response times that exceed high-cost systems, Schmitt said. The new CKF release Version 4.0 offers a new standard option for importing validated data by specific request, such as email only or phone number only if a physical address is not present. The new version also enables multiple data fields to be updated via the normal import processing, such as: contact information, celebratory dates and VIP codes.
The CKF Version 4.0 upgrade enables hoteliers to:
Merge reports by viewing potential duplicates or unique guests caused by data entry errors and/or address-only, email-only or phone-only guests.
Import updated and cancelled reservations data into the CHS to better manage the relationship with future, current and past guests.
Automate the NCOA process within 24 hours of being ordered.
"Because CKF operates in a true ASP environment, it is always 'out of sight,' but never 'out of mind," Schmitt said. "CKF 4.0 insures that all data is imported according to hotel-specific business rules, highly cleansed and accurately standardized. Information that we generate from past-guest reservations provide tremendous insight into the prospective guest of the future, bringing significant return for hospitality marketers with even a minimal amount of analysis and marketing campaign execution."
Affordable, Effective Marketing Automation
While the CKF Version 4.0 upgrade focuses on extracting data from past stays for better customer-relationship management, the CHS release 3.8.1 Version upgrade facilitates e-marketing and better targeting future guests.
"The Clairvoyix Hospitality Solution is the premiere solution for hospitality specific marketing automation," Schmitt said. "It's affordable, effective, and designed specifically for hotel marketers who require quick and easy access to historical guest data and prospect data for the execution of timely marketing campaigns."
Utilizing a familiar point-and-click interface, he explained that CHS users can easily identify the past guests and prospects who are most likely to respond to a given offer.
"Targeted marketing has never been easier, and the results have never been more quantifiable," Schmitt said.
"At Clairvoyix, we believe that our marketing users deserve the results of the proper application of technology, not a crash course in the usage of analytical tools. Additionally, all of our users deserve a complete solution, with no important feature left out. Our base product rivals the functionality of the most expensive systems available, at a fraction of the cost."
The CHS Version 3.8.1. upgrade affords hoteliers the ability to:
Access any past guest in a flash, using intuitive search engine triggers.
Exclude offers going to guests whom already have a reservation.
Preview e-blast creative prior to campaign execution and send a test e-mail.
Run on the most current version of Microsoft's .Net development platform, enabling quicker, more robust, seamless interactivity with third-party systems.
For more information on Clairvoyix, contact Eric Madsen at (561) 496-7969 or
[email protected] or visit Clairvoyix at HITEC in Booth No. 343.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
