Fairmont Appoints Michelle Bertram Director of Operations Sonoma Mission Inn
NOVEMBER 5, 2009 - Michelle Bertram has recently been promoted to Director of Operations at the Fairmont Sonoma Mission Inn, Fairmont's iconic Wine Country Resort. Bringing over ten years of hospitality experience to the position, she launched her career with Fairmont Hotels & Resorts in 1998 as participant in the company's Leadership Development Program. Upon successful completion (1999) of that program, Michelle was appointed Employment Manager before being promoted to Assistant Director, Human Resources at the Fairmont San Francisco in 2000. Michelle joined Mandarin Oriental, San Francisco in 2005 as Director, Human Resources and in 2006 she returned to Fairmont in her most recent post as Director, Human Resources at the Fairmont Sonoma Mission Inn & Spa.
Michelle holds a Master of Science in Organizational Development from the University of San Francisco, California in addition to her Bachelor of Science degree in Hotel Management from Cornell University, New York.
Bertram is a member of the Hotel & Restaurant Advisory Board, San Francisco State University; Hotel and Restaurant Foundation Scholarship Committee; and Cornell University Alumni Admissions Ambassador Network; and Cornell University Hotel Society.
Kelley Cosgrove, General Manager at the Fairmont Sonoma Mission Inn shares, “it is with great pleasure that we announce Ms. Bertram's promotion. She brings years of experience in the hospitality industry and a proven track record of colleague development and training to her new position. Her impressive leadership initiative, which earned her Fairmont San Francisco's Leader of the Year in 2004 and her tireless commitment to guest satisfaction, is sure to further elevate the status of the resort.”
A fifth generation hotelier, Michelle's greatest passion is traveling, exploring new countries, and of course, staying in wonderful hotels. Michelle, her husband George and daughter, Alexandra reside in Marin County and enjoy hiking, wakeboarding, and scuba diving.
Renowned for natural mineral waters, unparalleled service and gracious accommodations, the Fairmont Sonoma Mission Inn & Spa, is located 40 miles north of the San Francisco Golden Gate Bridge in the heart of the Sonoma Valley. Home to the Michelin rated Sante dining room and a 40,000 square foot spa acclaimed by Travel +Leisure magazine as one of the Top 25 facilities in North America. The resort is a recipient of both the AAA-Four Diamond and Mobil-Four Star Awards and consistently provides the country's finest European destination spa experience. For reservations please phone 1-800-441-1414 or (707) 938-9000, or visit the Inn's website at www.fairmont.com/sonoma.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
