Saunders Group CEO Jeff Saunders Shares "The Power Of The Pause" with Business Digest
Third-generation hotelier Jeff Saunders extols the virtues of a pause well taken
Boston, MA - September 15, 2010 - The CEO of Saunders Hotel Group, Jeffrey Saunders, was interviewed by Business Digest, a Paris-based business magazine. In the interview, Saunders testifies to the virtues of the deliberate "pause," a leadership strategy he learned from Nance Guilmartin, four-time Emmy award winning journalist, executive coach and author of The Power of The Pause .
Mr. Saunders elaborated on what it takes to achieve results as a hotelier in the fiercely competetive and rapidly changing hospitality industry. A blend of farsightedness, innovative leadership and classic values helped him keep flagship afloat in a downturn economy and #1 on Trip Advisor for nearly a year.
Mr. Saunders said: “An effective organization requires that leadership at all levels learn the art of effective communication. Being an effective communicator implicitly demands delicate listening and rephrasing skills. There is a good reason we were all born with 2 ears and one mouth. The art of the pause is a powerful tool that Nance taught me and has served me well for many years….to utilize my ears…to first and foremost listen and understand what I am hearing before I react/reply.”
Saunders has been coached by Nance Guilmartin on several occasions over the past two decades. He has integrated many of her ideas into his leadership perspective, to the point where they have become second nature and he now passes them on to others. "Mastering the art of the pause can be a source of calm, smooth leadership amidst the turbulences which have become a normal part of the daily lives of every decisionmaker, for whom a capacity to stop and think has become a hallmark of wisdom: The kind of wisdom exemplified Jeffrey Saunders, who successfully developed a genuine timeout culture with his employees," states Nance Guilmartin.
Click to read Jeff Saunders' entire interview with Business Digest: The Trickle Down Impact of the Deliberate Pause
Learn more about Nance Guilmartin's new book The Power of Pause ®
Jeff Saunders is CEO of Boston-based Saunders Hotel Group
The third-generation hotelier credits Nance Guilmartin for teaching him "The Power of The Pause"