Ladera Resort in Saint Lucia Appoints New GM

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. October 04, 2011

Soufrière, Saint Lucia, West Indies - October 3, 2011 - Olivier Bottois has been appointed General Manager of Ladera Resort in Saint Lucia, the legendary hotel that is a fixture on every major top hotel and awards list. Bottois's refined approach in delivering intuitive service will compliment the famously warm and welcoming Saint Lucian staff for which Ladera is known. In his new role, Bottois will assist in maintaining and elevating the resort's standards across multiple platforms, including the primary leadership of the resort's sales and marketing programs.

"It's all about the little things we offer and taking care of every single detail," says Olivier. "My job is to ensure our guests continue to receive the service for which we are so renowned. It's fantastic to arrive into a resort that has so much presence. I look forward to keeping us edgy and making our guest experience memorable. It will be an honor to help guide the resort to even greater prominence on the international hospitality scene."

Bottois' appointment at Ladera Resort signals not only his return to resort hospitality, but a strategic shift for the property. Bottois brings over 25 years of executive management experience at the world's most luxurious hotels, where service, impeccable attention to detail, and a focus on guest experience are the hallmarks. This approach will take Ladera, which is already considered among the world's best resorts, to even higher standards. Bottois's management experience (and passion) extends to food and beverage as well. He is a past board member and Vice Chancelier Culinaire of the Chaine des Rotisseurs and member of The James Beard Foundation, where Ladera's Executive Chef Orlando Satchell has been an honored guest chef. The intention is to take Dasheene, Ladera's award winning restaurant, to even higher culinary acclaim.

Bottois comes to Ladera following three years in Montreal, Canada, where he served as General Manager of the five-star Hotel Le St James, a Leading Hotel of the World, and as Principal of Lussoria Management, a consulting and asset management firm catering to boutique luxury hotels and resorts. For six years prior, he was at the helm of two grand luxury lodges in upstate New York. At The Whiteface Lodge, Lake Placid, the Adirondack region's only luxury resort with a private residence club, he served as opening Chief Operating Officer and Managing Director. Under the stewardship of Bottois, The Whiteface Lodge was awarded a AAA Four-Diamond Award. It was lauded by The Robb Report as "Best of the Best" in 2006 and appeared on Conde Nast Traveler's 2006 "Hot List," among other accolades within the first two years of operation. Prior to that, Bottois served as General Manager of the Lake Placid Lodge, a Relais & Châteaux property that was rated by Departures Magazine as one of the top 10 resorts in North America under Bottois' tenure. Also in New York, Bottois served as CEO of the Oheka Hotel and Estate on Long Island, a member of Small Luxury Hotels known for hosting celebrity weddings and for its desirability as a filmmaking location.

Much of Bottois's management values and impeccable standards stem from his long tenure with Four Seasons Resorts & Hotels. From 1992-2001, he served in various room and F&B management roles with the Toronto-based global luxury brand.

Born and educated in France, Bottois, a third generation hotelier, launched his hospitality career in Paris at Hotel Ritz and Hotel George V before accepting the position as Private Butler and Maitre D' to French President François Mitterrand at the ElyseePalace.