Prism Hotels & Resorts Honors Hotel General Manager of the Year
Ghee Alexander of the DoubleTree Memphis Downtown selected as annual recipient
February 13, 2014 - Prism Hotels & Resorts, an award winning, full-service hotel management, investment and advisory service company announced today that Ghee Alexander, General Manager of the DoubleTree Memphis Downtown, has been selected as the company's General Manager of the Year. Prism's Senior Vice President of Operations Mark Van Amerongen made the announcement.
Prism determines the winner of this prestigious award by tallying the scores of all GM's in the company's hotel portfolio; ranking them in several categories including RevPar, service, employee engagement, community affairs and owner relations. The 2013 award was officially presented to Alexander at Prism's Annual Leadership Conference in Dallas, two weeks ago.
“At Prism, we have very high expectations for our general managers leading to memorable guest experiences—our general managers drive the experience and performance of hotels all while wearing many different hats, acting as everything from financial managers to coaches and brand ambassadors,” said Van Amerongen. “Ghee truly stands out as a GM that is constantly improving results relative to customer service, revenue growth, profit growth and employee satisfaction. His leadership has resulted in a new and positive culture and consistent business improvements across the board at the DoubleTree Memphis.”
Alexander has been a part of the Prism team since 2011. He is very active in the Memphis community, serving on the Board of Directors for both the Metropolitan Memphis Hotel and Lodging Association and the Memphis Convention and Visitor's Bureau.
About Prism Hotels & Resorts
As an award winning full service hotel management, investment, and advisory services company, Dallas-based Prism Hotels & Resorts has developed a reputation for operational excellence by increasing hotel performance and delivering measurable results. With 30 years of experience, Prism leverages top industry talent to produce a best-in-class experience that extends from the front desk to the bottom line. Prism currently manages more than 50 hotels for multiple institutional and private owners including urban, suburban and resort destinations. The company has expertise managing all major brands as well as independent destination hotels. For more information, please visit www.prismhotels.com.