True North Hotel Group Recognizes Nashua Residence Inn and General Manager Jennifer Brooks with Annual Award
OVERLAND PARK, KS. February 29, 2016 - True North Hotel Group today announced that the Residence Inn by Marriott in Nashua, N.H., and its general manager, Jennifer Brooks, have won the company's annual Truest North Award for the hotel's 2015 performance and Brooks' leadership excellence.
The Truest North Award is presented each year to the True North-managed hotel that achieves exceptional scores in operational and financial performance categories. Also considered in the award are exceptional guest service delivery scores and participation in community “Give Back” initiatives.
The Nashua Residence Inn, managed by True North and owned by Nashua Lodging, LLC, opened in November 2014. That the hotel received this award for performance during its first year makes the award particularly notable.
“Jennifer and her associates have consistently gone above and beyond in delivering superb service to their guests and the Nashua community,” said Richard Merkel, C.H.A., president of True North Hotel Group. “With a new hotel it is sometimes difficult to navigate everyone to the same page, but Jennifer did it within the first year of operation.”
“To have been selected among a competitive group of 24 hotels that comprise the True North Portfolio is an honor,” said Brooks. “Our 39 hard-working, loyal associates deliver 'Service So Memorable' each and every day to our valued guests, and are equally compassionate within our community. I am proud to lead these amazing individuals.”
Prior to managing the Nashua Residence Inn, Brooks served for five years as general manager of the Westford, MA., Residence Inn, and was before that general manager at a Hawthorn Suites.
About True North Hotel Group
True North Hotel Group, headquartered in Overland Park, Kan., and owned by the Wiens family and Richard Merkel, is a hotel management and development company with 24 hotels currently open and several more under construction or in the pipeline. True North's portfolio includes extended stay and select service hotels within the Marriott, Hilton, Starwood and Holiday Inn brands.
Contact:
Dee Dee Dochen
ddd@dddmc.com
832-545-7574




Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at