Smart Scheduling Technology

. March 03, 2016

The hospitality industry is always looking to improve their performance, and studies demonstrate companies who make the shift to employee driven scheduling see a direct impact on their ability to grow revenues through improved operations and customer engagement. When turnover is higher than desirable, employee engagement is often at the root of the issue.

Some industry stats:
About 10% of the workforce is assigned to irregular and on-call work shift times, with about 7% of the employed who work split or rotating shifts, and about 17% of the workforce with unstable work shift schedules.

By income level, the lowest income workers face the most irregular work schedules. By occupation type, about 15% of sales and related occupations have irregular or on-call schedules. Employees who work irregular shift times experience far greater work-family conflicts and work related stress. Hospitality companies seek to balance the needs of their employees with the needs of the business in order to reduce turnover and improve service. Would you be interested in interviewing David Farquhar, CEO of Workplace? David is an expert on how hospitality employers can implement technology to build better employee engagement, ultimately leading to improved customer service and revenue. In the hospitality industry, it is mission critical to deliver exceptional service so the customer gives a great review.

Thank you for your consideration, Leigh

Business Contact:

Leigh Dow
T: 480-522-5925
E: [email protected]