Harbour Plaza Hotels & Resorts Plans Early 2020 Opening of Hotel Alexandra in Hong Kong

China, Hong Kong. July 18, 2019

Situated at the heart of Hong Kong Island, along the North Point waterfront, the newly built stylish Hotel Alexandra is scheduled to open its doors in early 2020. The property is the newest addition to the line of established hotels managed by Harbour Plaza Hotels & Resorts which offers a collection of unique standalone hotels, committed to delivering exceptional hospitality and facilities to all guests.

Hotel Alexandra is exquisitely designed melding timeless Victorian elegance and modern concepts that create a whimsical atmosphere evocative of Alice's Adventures in Wonderland. Features a picturesque striking hotel foyer and lobby adorned with palettes of rich gold, elegant black and hints of red; highlighted by grand chandeliers, floor to ceiling windows and doors, extensive mirrors and flower engraved golden doors and fixtures. The hotel boasts 840 light and airy natural toned rooms and suites, many which overlook the stunning harbour views and impressive city skyline. Categorized by a playful selection of card suit names, there is something for everyone ranging from 2 persons ‘Diamond' to 6 persons ‘Spade' and family ‘King Suite', making it the ideal stay for all including couples, families, groups, long staying guests and discerning travellers. More hotel facilities include enchanting onsite dining outlets; a scenic outdoor swimming pool; a well-equipped fitness centre, as well as versatile function spaces such as a grandiose ballroom and customizable meeting rooms suitable for weddings, special occasions and business events.

The property is approximately 2-minutes' walk from MTR Fortress Hill Station, 10-minutes from Hong Kong Convention and Exhibition Centre, and 40 minutes from the Hong Kong International Airport. Its' favourable location is easily accessible by car and public transportation, particularly after the opening of the new Central-Wan Chai Bypass Tunnel offering an ease commute to the bustling Central financial hub, and popular shopping, gastronomic and entertainment districts of Causeway Bay and Wan Chai.

Christina Cheng has been appointed General Manager of Hotel Alexandra, a newly built stylish hotel in Hong Kong scheduled to open in early 2020. Located in the uprising area of the North Point waterfront, the 840- room property presents a conveniently situated, unique and design-inspired space in the heart of the Hong Kong Island.

Christina boasts an extensive career within a number of luxury hospitality brands in Asia including The Peninsula Hong Kong, The Ritz-Carlton Hong Kong, Mandarin Oriental Macau, as well as a broad fifteen years at the flagship property Harbour Grand Kowloon of Harbour Plaza Hotels & Resorts from the pre-opening stages and beyond, championing key roles within sales and marketing. Prior to joining Hotel Alexandra, her most recent role was General Manager of Harbour Plaza 8 Degrees where she demonstrated leadership since the hotel's pre-opening phase in 2009 and a continued decade thereafter, being responsible for all aspects of the hotel's development and operations. She will channel her more than 30 years of professional experience in the hospitality space, driving performance and passion for quality service to work alongside the Hotel Alexandra team, ensuring overall guest satisfaction.

Hotel Alexandra, the design-led property located along the North Point waterfront in Hong Kong, announces the appointment of CeCe Hoang as Director of Marketing Communications. In her new role, she will be responsible for building and leveraging the hotel's brand awareness by utilizing result-driven marketing initiatives in local and global markets, as well as the strategic planning of offline and online content marketing efforts.

With more than 12 years of experience in the hospitality and food & beverage industry within the corporate and start-up space, CeCe has an extensive knowledge of branding and marketing initiatives performed in traditional and digital platforms. Prior to joining Hotel Alexandra, she was responsible for spearheading innovative marketing campaigns generating high earned media coverage for her previous companies including international exposure through famed South Korean variety programs ‘Dream Team' and ‘Running Man' broadcasted globally.

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Coming up in December 2019...

Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.