Dual-Branded Courtyard and Residence Inn Open at Albany International Airport With General Manager Tina Rollins at the Helm

USA, Albany, New York. November 07, 2019

Marriott International, Inc. today announced that a combined 130-room Courtyard by Marriott hotel and 85-suite Residence Inn by Marriott hotel in Albany, New York is set to open today. Located at 227 Wolf Road, the Courtyard and Residence Inn Albany Airport hotels are owned in a partnership between Hampstead America LLC and First Columbia, and managed by DelMonte Hotel Group of Rochester, New York. The hotels will share an indoor swimming pool, a well-equipped fitness center and 675 square feet of functional meeting space to accommodate events for up to 40 people.

Located one mile from Albany International Airport and 15 minutes from downtown, the dual-brand offers guests convenient access to the Times Union Center, the University at Albany College, the New York State Capitol the Empire State Plaza and Crossgates Mall.

"Attracting both business and leisure travelers, the Albany International Airport area is an ideal location for these hotels," said Janis Milham, Senior Vice President, Classic Select Brands for Marriott International. "Each brand offers distinct amenities and services that tailor to all visitors."

The Courtyard by Marriott Albany Airport guest room offers hybrid zones for working, sleeping, relaxing and getting ready. The new room design is intuitive and thoughtful, offering flexible yet comfortable spaces that enable technology. Upon arrival, guests can store bags on the "Luggage Drop" and plug personal devices into the "Tech Drop" ledge for seamless technology integration.

The Courtyard also offers the Refreshing Business lobby environment, where guests can enjoy an open and bright area outside of their rooms. Along with media pods, complimentary Wi-Fi and a variety of seating zones, the redefined space is ideal for everything from pop-up meetings to social gatherings. The lobby also features the newly designed Bistro, the epicenter of the lobby, which fosters social connections and collaboration with more flexible and informal seating options. As an ideal casual dining destination, the new Bistro offers guests a wide variety of fresh Classic American menu items with a contemporary twist. In the evening, the Bistro Bar also features an array of cocktails, beer and wine for guests to enjoy at the end of the day. The entire menu was carefully designed to offer a variety of flavorful, fresh items to satisfy every palate from morning to night.

Throughout the hotel, guests can connect with ample electrical outlets. The business library features several computer terminals, along with a printer and separate computer stations dedicated solely to printing airline boarding passes and checking flight status.

The Residence Inn by Marriott Albany Airport offers studio and one-bedroom suites. Designed for stays of five nights or more, each suite also has a fully-equipped kitchen with a coffeemaker, microwave oven and residential-sized appliances. Guests looking for a revitalizing sleep experience will enjoy the hotel's plush mattresses and crisp linens, while guests focused on being productive will value their suite's large, well-lit work desk, ergonomic chair and complimentary high-speed Internet access.

The Residence Inn's complimentary breakfast has a variety of great options, including specially made featured items. Guests can start their day off right with healthy food choices and, with a convenient to-go offering, can make sure they do not miss the most important meal of the day.

Extending the feeling of comfortable living on the road, the hotel offers guests inviting and functional public spaces to relax or collaborate. Road warriors and families alike enjoy the hotel's complimentary breakfast, grocery delivery service, complimentary Wi-Fi, 24-hour onsite food and beverage market, dry cleaning services, and onsite guest laundry room. The hotel maintains a business library and is also pet-friendly.

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Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.