The Shore Club Turks and Caicos Appoints Paul Telford as General Manager

USA, New York City, New York. December 09, 2019

The Shore Club Turks and Caicos, Travel + Leisure magazine's #1 Resort in the Caribbean in 2019, is proud to announce the appointment of Paul Telford as the new General Manager.

A Bermudian native, Telford brings a wealth of knowledge and expertise to the 106-room luxury resort, where he will oversee all functions of the property. Telford's easy going and energetic spiritperfectly complements the resort's playful and vibrant atmosphere. Telford's extensive hospitalitycareer encompasses a management progression starting in food and beverage at the age of 18 where he worked as a bus boy at the Elbow Beach Hotel in Bermuda, then evolving through a variety of other divisions including spa and wellness, activities and rooms, and eventually to operations as a General Manager.

Prior to joining The Shore Club Turks and Caicos, Telford was the Managing Director of Rosewood Bermuda. His international experience includes roles in Washington D.C., Hawaii, United Kingdom, Mexico and Bermuda, where he worked with brands like Four Seasons Hotels & Resorts and Rosewood Hotels & Resorts, as well as independently owned and operated properties. Throughout his career, Telford has managed everything from brand changes and re-flaggings to resort openings, renovations and relaunches. As a hospitality expert, Paul wields extensive hotel managementexperience that will prove to be essential to The Shore Club's team and play a large part in fostering an energetic work environment and spirit to match the property.

"It is an honor to have Paul join The Hartling Group as the General Manager of The Shore Club," said Stan Hartling, Owner and CEO of The Hartling Group. "Paul has a strong operations background and we're confident he will produce results, contribute innovative ideas and challenge our team to be the best they can be."

Telford, a dual citizen of the U.S. and Bermuda, graduated with a Bachelor of Science Degree in International Hotel Management from the University of Buckingham, U.K. A Chairman of the Board of Bermuda Tourism Authority, Telford advocates for the Caribbean and is a member of YPO.

Media Contact:

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in October 2020...

Revenue Management: Maximizing Profit

Hotel Revenue Management continues to evolve at a blistering pace. Driven by technological innovation and new distribution channels, there are some dynamic opportunities for expansion in this fast-growing field. The technology is primarily designed to help revenue managers further refine their operations and pricing models to maximize hotel profit. For example, hotels can't be all things to all people, so a key strategy is to precisely identify their target audience. By employing geo-targeting techniques and analyzing behavior such as previous bookings, on-property purchases and online shopping practices, there is an increased capability to define guest demographics. By segmenting customers in more specific ways, hotels are able to create more personalized experiences which, in turn, allow managers to optimize their room rates. It is also an effective way to fulfill the unique needs and preferences of the individual. Another methodology is to consistently monitor the competition's pricing strategies. There are software tools that analyze a competitor's current rates, and then allow a hotel to make its own pricing adjustments. It is also a useful means to conduct forecasting models. Other technologies that are being integrated into a revenue manager's toolkit include Artificial Intelligence in the form of automated algorithms, and Voice Recognition (VR) for data inquiries, rate changes, and booking behavior. Predictive and analytic software programs are also being leveraged to provide more forward-looking data, instead of the usual reliance on historical performance. These metrics allow managers to be more proactive - rather than reactive - with their revenue strategy. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.