JW Marriott San Antonio Hill Country Resort & Spa Appoints Doug Ridge as New General Manager
JW Marriott San Antonio Hill Country Resort & Spa is proud to announce that Doug Ridge has been appointed as the resort's new general manager for the 1,002-room resort. Ridge joined the resort team in March 2020 after previously serving as the general manager for Gaylord National Resort & Convention Center in National Harbor, Maryland.
Excited to begin his journey in San Antonio, Ridge brings an strong background and impressive expertise to the JW Marriott San Antonio Hill Country Resort & Spa. Ridge has more than 35 years in the hospitality industry, having served in nearly all hotel and resort departments.
"I'm very excited to join this award-winning and dynamic JW Marriott San Antonio resort team," said Ridge. "I joined the resort at a tough time for all hotels and watched a team dig in and deliver new plans and protocols in response to the COVID-19 pandemic. I am so impressed with the team that is in place at this iconic property. They are dedicated to delivering the gold standard of service that the JW Marriott brand is known for throughout all of their departments. It's wonderful to be in a city full of history and culture and continue to develop experiences that are uniquely curated for each of our guests."
Ridge began his hospitality career as a housekeeping manager at the Tan-Tar-A Resort at Lake of the Ozarks, MO and demonstrated outstanding leadership and management as he advanced through a variety of roles in operations. Ridge served as a general manager for Marriott, Westin, Sheraton and Gaylord brands, all within Marriott's Convention and Resort Network of Hotels in Chicago, Orlando, Boston and Washington D.C.
The iconic resort temporarily suspended operations in mid-March in the midst of the COVID-19 pandemic and re-opened its doors to eager guests on June 15th, 2020. "Doug started with us in March and has been instrumental in successfully leading the resort through these unprecedented times," Director of Sales and Marketing Brian Morris said. "His years of experience with the ups and downs of our industry allowed him to quickly adapt while building relationships with our team."
Celebrating its tenth anniversary this year, JW Marriott San Antonio Hill Country Resort & Spa is conveniently located a short drive from San Antonio International Airport and downtown San Antonio. The resort encompasses 600 picturesque acres with an abundance of adventures and on-site activities. The award-winning resort now boasts 1,002 recently renovated guest rooms, two 18-hole PGA TOUR TPC golf courses, a 9-acre water park with thrilling water and body slides, multiple activity pools and a sandy beach play area, over 265,000 square feet of meeting and event space, seven on-site dining options and a full-service spa and wellness center.