Genting Opens Hyatt Regency Jfk Airport at Resorts World New York

USA, Queens, New York. September 10, 2021

Hyatt Regency JFK Airport at Resorts World New York celebrated its ribbon cutting in Queens, which featured executives from Genting, which owns the hotel and casino, and Hyatt, as well as local elected officials and community leaders. The hotel officially opens today for guests to experience New York City's newest play, stay, dine, shop and be entertained destination.

Hyatt Regency JFK Airport at Resorts World New York is an eight-story, luxury hotel, featuring 400 residential-inspired guestrooms and premium suites with energizing design and insightful in-room technology. The hotel also features the world-renowned Sugar Factory Restaurant, a fitness center, state-of-the-art conference and meeting spaces, and additional gaming areas. The centerpiece of the property is a soaring grand lobby, perfectly suited for art exhibits, events and musical performances, that connects the hotel with Resorts World New York City (RWNYC), which opened in 2011.

"There is no better way to celebrate Resorts World's 10th anniversary than with the opening of this world-class hotel in New York City," said Bob DeSalvio, President of Genting Americas East. "We are honored to collaborate with Hyatt and so proud to welcome guests from all over the world and provide them with a truly unparalleled casino resort experience in the heart of New York. While the hotel has always been part of our vision, today's ribbon cutting takes on additional significance as we celebrate the Queens community and do our part to move New York Forward."

"We are excited to debut Hyatt Regency JFK Airport at Resorts World New York and invite guests to experience our intuitive hospitality as they relax and recharge after a day of gaming, dining, and entertainment," said Brian Reynolds, Senior Vice President of Resorts World New York City. "Working with our Resorts World team, we're pleased to deliver on an innovative and seamless experience that is sure to energize travelers."

Guestrooms

The hotel features 400 guest rooms including 275 king rooms, 91 double rooms and 34 suites. The variety of accommodations is ideal for business and leisure travelers alike thanks to an incredibly convenient location near JFK Airport. The oversized suites are designed to make guests feel at home with kitchenettes and separate living spaces. Many of the chic guestrooms offer floor-to-ceiling windows looking out to the city's skyline.

Entertainment

The property offers 6,500 slots and electronic table games. Resorts World New York City features three unique levels of gaming, Times Square Casino, Fifth Avenue Casino and Central Park Casino, along with several high-limit rooms.

The $400 million hotel and amenities investment has long been part of Genting's vision of bringing a destination resort, popular in global locations such as Las Vegas and Singapore, to New York City. The resort seamlessly features a variety of non-gaming amenities to complement the most innovative gaming products and entertainment offerings, allowing guests of all interests and budgets an experience that fits their personal tastes.

This development brings the total investment in Resorts World New York City to over $1.1 billion after Genting spent more than $700 million to enhance the existing Aqueduct grandstand to become a leading entertainment destination. The hotel addition has created hundreds of good-paying careers for New Yorkers and will provide additional revenue for New York State's Lottery Education Fund. Resorts World New York City has already generated more than $3 billion for New York's public schools.

Meetings and Events

Beyond redefining the hotel experience for leisure guests, the new hotel applies a high-touch experience for meetings and events, with 5,000 square feet of total function space and state-of-the-art meeting facilities all backed by a dedicated team offering meeting planners a seamless, confident service, for themselves and attendees. The rooms are designed to host a range of events including corporate meetings, art exhibits and community programs. Including Resorts World New York City, the property will now have more than 64,000 square feet of event space.

Dining

Sugar Factory, the world-renowned café and confectionary shop, is open for breakfast, lunch and dinner. Its signature menu items include decadent milkshakes and old-fashioned sundaes. Guests can also enjoy additional food and beverage options including a convenient Grab n' Go. Regency Club guests can enjoy daily continental breakfast and evening hors d'oeuvres and light snacks at this exclusive club.

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Revenue Management: Monetizing All Offerings


Of all the departments within hotel operations, Revenue Management may have been the hardest hit, due to the pandemic. The logic goes - no revenue, no need for revenue managers - so many industry professionals were furloughed. If business rebounds in 2021, as expected, then hotel management will have to determine when prevailing occupancy levels justify bringing back their revenue management team. Also, the pandemic seems to have exposed some weaknesses in the traditional RevPAR models. There is a growing understanding that it is no longer sufficient to use a "revenue per available room" model; instead, hotels are adopting a TRevPAR model (total revenue per available room). This model recognizes that revenue streams from other departments are just as important as the revenue gained from rooms. As a result, hotels are looking at ways to monetize any and all hotel offerings - from dining outlets and spas to outdoor function spaces and local partnerships. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.