Raoul Lemmerling Appointed General Manager for Aruba Marriott Complex

Aruba, Palm Beach. September 13, 2021

Netherlands native Raoul Lemmerling will bring his Dutch roots to Aruba along with his international experience as the new general manager for the Aruba Marriott Complex. Lemmerling will oversee daily operations, staff development, budgeting, financial planning and guest satisfaction for the complex, inclusive of the Aruba Marriott Resort & Stellaris Casino, Marriott Aruba Surf Club, and Marriott Aruba Ocean Club.

A passionate hotelier with more than 20 years of experience, Lemmerling attended the Hotel Management School in Amsterdam before joining the Marriott brand. He grew his management career across Europe through diverse operational and commercial roles, including general manager for the iconic Westin Paris Vendome and London Marriott County Hall. No stranger to management of multiple hotels, Lemmerling most recently served as cluster general manager for seven London Marriott properties. Now, he brings his talents to the ‘One Happy Island' of Aruba during the peak of travel reprise.

"I feel honored to take the lead of this world-class complex and resort, especially during such a pinnacle moment in time for the travel industry," said Lemmerling. "It's inspiring to see so many guests and owners returning to visit Aruba and to see our team happy and busy doing what they love to do - taking care of our guests. There's a clear, pent-up demand to relax and return to travel, and I couldn't be more excited to work with this dedicated team to welcome travelers back."

Fluent in Dutch, German, English and French, Lemmerling is keen to add the local language of Papiamento to his repertoire, as well as forge lasting relationships with the local community.

"With Dutch blood running through his veins and a proven track record with the Marriott family, we couldn't imagine a better fit," said Carolina Voullieme León, director of sales and marketing. "Looking ahead, we are confident that Raoul will use his experience and expertise to push our team to new heights and ensure guest satisfaction across the board."

The Aruba Marriott Complex is comprised of the 414-room Aruba Marriott Resort & Stellaris Casino, the 311-guestroom Marriott's Aruba Ocean Club, and Marriott's Aruba Surf Club with 900 guestrooms. The Aruba Marriott Complex is the largest in the Caribbean in terms of total guestrooms and employees.

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Architecture & Design: Wellness is Key


Like every other facet of hotel operations, architecture and design firms are adapting their work to ensure the safety and well-being of both guests and staff. New ways to bring Wellness into hotel spaces are being explored and these solutions are taking on many forms. Hotel designs are incorporating more open floor plans, open air spaces, high ceilings, outdoor areas and operable walls into their spaces. Guests no longer want to be packed into tight areas. More "biophilic" elements are also being incorporated, offering guests the sense of being outdoors. Another trend is the reimagining of guest rooms to support remote work capabilities. Some hotels are converting empty guest rooms into office spaces, complete with effective lighting and suitable backgrounds for video conferencing. Dedicated Zoom Rooms are also becoming increasingly popular. The main goal is to provide guests with a positive experience in a space that feels safe and comfortable. These are some of the architecture and design subjects that will be covered in the November issue of the Hotel Business Review.