Windsor Inn Joins Best Western Chain

. October 14, 2008

NORTH MIAMI, FL, July 25, 2005. Best Western International announces the opening of the Best Western Windsor Inn hotel, located at 12210 Biscayne Boulevard in North Miami, Florida. This recently renovated hotel is just three miles from the beach and offers 97 rooms equipped with practical amenities and wireless high-speed Internet access throughout the hotel. The property also offers a restaurant and lounge, an outdoor swimming pool, a meeting facility and basic business services. Rates start at $74 per night. Consumers can call the property directly for special packages.

Shopping and dining options are endless. The Aventura Mall and Bal Harbour shops are minutes from the hotel or guests can take in all that South Florida has to offer with a short drive to Fort Lauderdale or South Beach.

"Best Western is pleased to welcome the Windsor Inn to our chain," said Mark Williams, vice president, North American Development for Best Western International. "We are excited to fly the Best Western flag in North Miami and offer a quality lodging option to travelers visiting South Florida."

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Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.