New Age Leadership: Conservative Head to Toe Management

By Michael Koethner Wellness & Healing Consultant, Spa Transition | June 07, 2015

"I suppose Leadership at one time meant muscles, but today it means getting along with People."
- Gandhi.

Taken Gandhi's quote into consideration, if you happen to work in a company where your boss and/or leadership don't know you, and you don't know them, then you may as well forget about working for or with them at all, because what he said many years ago has even more of a value in today's work environment than during his time. The era of self-proclaimed titles and positions accompanied by an extraordinary, aristocratic narcissistic lifestyle on the expense of others, has had its time.

With the new paradigm shift in full swing, the ego of these entities and companies received a concussion, with a huge psychological, physiological and philosophical trauma to be dealt with, and the outcome to be determined. Their ego is still breathing, making a noise here and there, their bodies still swinging around like puppets on a string, but actually, it is a Knockout. In the last round of this showcase, the heart and the universal energy has won. Now is time to clean up the mess these people and their systems have left behind. It has been a fairy tale all along without any substance, but most have believed in the fairytale. A system created by the ego has forced them into the false believe that they were superior to everyone and could ignore everything else outside of them, until the day the universe said, enough is enough. The power of love and compassion is now in charge and brings back the pendulum that has swung too far on one side, to the yang side.

The Chinese philosophy of the yin and yang principle is the best example to remind everyone of the fact that everything has an inert tendency towards balance. There is the universal law that ensures that life is in constant balance and if left alone peacefully, everything will be taken care of itself. The great mystics knew about this law and respected it with dignity, honesty, integrity and love for eons. There was a time on the planet where everything was in balance, until the ego thought it could take over, and be in charge; this however was a fatal undertaking with a disastrous outcome.

As humanity is now right in the middle of a never seen before paradigm shift, the cleanup of the mess left behind by the workings of the ego driven generation, due to its relentless pursuit of power, money, materialism and control seems to be never ending. For all who have shown disrespect of this law, for the ones who have thrown out all values for the sake of position, power, money and other means of control, it is indeed the end, and there is no return.

Please be aware that everyone is indeed living in times of great, monstrous change and adjustments, but not only us humans undergo such dramatic change, also the environment, all plants and animals are affected by this; pretty much everything. Nothing can stop it. Our bodies have changed to a never seen before evolved stage; and are still changing. Our senses have become so fine-tuned and sensitive that the truth of the matter is recognized and revealed instantly or at least within days or weeks.

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Coming up in February 2019...

Social Media: Getting Personal

There Social media platforms have revolutionized the hotel industry. Popular sites such as Facebook, Twitter, Pinterest, Instagram, Snapchat, YouTube and Tumblr now account for 2.3 billion active users, and this phenomenon has forever transformed how businesses interact with consumers. Given that social media allows for two-way communication between businesses and consumers, the emphasis of any marketing strategy must be to positively and personally engage the customer, and there are innumerable ways to accomplish that goal. One popular strategy is to encourage hotel guests to create their own personal content - typically videos and photos -which can be shared via their personal social media networks, reaching a sizeable audience. In addition, geo-locational tags and brand hashtags can be embedded in such posts which allow them to be found via metadata searches, substantially enlarging their scope. Influencer marketing is another prevalent social media strategy. Some hotels are paying popular social media stars and bloggers to endorse their brand on social media platforms. These kinds of endorsements generally elicit a strong response because the influencers are perceived as being trustworthy by their followers, and because an influencer's followers are likely to share similar psychographic and demographic traits. Travel review sites have also become vitally important in reputation management. Travelers consistently use social media to express pleasure or frustration about their guest experiences, so it is essential that every review be attended to personally. Assuming the responsibility to address and correct customer service concerns quickly is a way to mitigate complaints and to build brand loyalty. Plus, whether reviews are favorable or unfavorable, they are a vital source of information to managers about a hotel's operational performance.  The February Hotel Business Review will document what some hotels are doing to effectively incorporate social media strategies into their businesses.