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HOTEL BUSINESS REVIEW

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Jeff Dover

Food and beverage services in hotels have come a long way from when they were considered an amenity. However, even though a hotel's Food and Beverage Department is now considered a profit centre, many hotels do not do a great job of maximizing revenues. In this article, we provide strategies on how to maximize revenues. READ MORE

Michael Cheng

Hotels are developing innovative menu concepts such as chef collaborations, interactive dining experiences, and utilizing technology to supplant their offerings. These unique offerings can generate buzz, attract both hotel guests and local customers, and drive additional F&B revenue. In this article we'll learn how hotels are offering unique dining experiences in immersive environments, and in combatting current labor shortages, hotels have adapted by partnering with delivery services and implementing contactless dining options. READ MORE

Mark Augarten

Mark Augarten, chief operating officer of Sage Restaurant Concepts, details the importance of capturing the non-hotel guest by looking beyond offering a traditional "hotel restaurant." Sage Restaurant Concepts is working to attract local clientele through restaurant branding, specials and activations, hiring practices and more along with the benefits of not solely relying on hotel guests for revenue. READ MORE

Peter Dougherty

If you're not on top of customer trends, odds are your competition is. Restaurants that shift their strategies based on new guest expectations will be better able to meet future challenges. And of course, some trends become the new normal. Let's take a look at a few of the emerging trends for 2023. READ MORE

Steve Turk

A hospitality expert and father of two food-loving kids Steve Turk discusses the need for more diverse and adventurous children's menus in hotels. He shares his experiences from researching and visiting family-friendly brands like Four Seasons, Amanyara, Peninsula, Montage and Ritz Carlton which inspire his work with clients. Steve shares five strategies for hotels to enhance their food and beverage departments for young guests, including creating visually appealing and healthy dishes, promoting communal dining, providing interactive entertainment, offering nutritious snacks, and incorporating culinary education. These initiatives aim to make hotels a captivating destination for the entire family. READ MORE

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