The Great Resignation refers to a growing trend in the United States that was witnessed after the impact of COVID-19. The phenomenon entailed many workers quitting their jobs to reassess their lifestyles in the wake of COVID-19. Many industries were affected by COVID-19, and the hospitality industry was among those adversely affected. As companies are still recovering from the impact, this article will address what was great about the Great Resignation. READ MORE

Highgate's "People First" philosophy has led to some of the highest retention and lowest turnover rates in the industry. Chief People Officer Geri Williams-Fitts shares three core tenets that can help hospitality companies refocus their priorities to future-proof and advance the hospitality industry as a whole. READ MORE

If you are left scratching your head as a result of the demand for talent and the short supply of it on this side of the Covid pandemic, this article is for you. What are the key factors that will help you survive in these tough times and be able to gain your fair share of the available leadership talent base? Read on to find out! READ MORE

Post-pandemic travel has created many challenges for hotel chains around the globe and in order to succeed, hospitality leaders must determine which innovative techniques best suit not only their guests, but also their employees. Unfortunately, what has worked in the past may not ring true in present days - how does this redefine traditional hospitality and tourism as we know it? READ MORE

Lessons of history and innovation anchor the premise of this article. As the hospitality market struggles with ongoing staffing and labor challenges, the terms of service have changed dramatically. This article highlights patterns of transformation and the urgency for brave-hearted organizational innovation. Not only are employees seeking versatility and flexibility, but many people are also seeking significant improvements and changes to their quality of life. READ MORE