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HOTEL BUSINESS REVIEW

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Steve Smith

At Eat.Drink.Sleep., careful consideration of the guest's perspective provides new answers to Food & Beverage challenges. Today's Hotel F&B operators must understand and respond to guest expectations, both systematically and in the moment, to successfully balance expectations with operational realities. Great hospitality is provided by individuals and supported by technology. READ MORE

Robert  Hood

Hotel food and beverage is entering a period of change that has not been experienced in living memory, firstly by necessity and lastly via the need for creativity and a drive to change the vision, guest experience and service elevation in ways that have not been achieved previously. Whether ready or not hotel operators are responding to a very different guest desire, in ways that were not imagined, which means all traditional strategies will change. READ MORE

Jeff Dover

Food service operators have always been resilient, and hotel food and beverage service is no exception. The COVID-19 pandemic was one of the greatest challenges for food service operations in living memory for hotel and food service operators, adapted their practices accordingly. As the recovery is underway, which pandemic food and beverage service practices should remain, and which should be discontinued? READ MORE

Adam Haverland

With sustainability as a popular topic in the food and beverage industry, seed-to-table dining initiatives are on the rise. Seed-to-table dining means a food and beverage program utilizes an on-site or nearby garden to source their ingredients. Led by Executive Chef Adam Haverland, the JW Marriott, Anaheim Resort's food and beverage program utilizes their onsite garden for ingredients in their F&B program. READ MORE

Court Williams

Hospitality has taken a severe beating over the past couple of years. Now, as we get deeper into the post-pandemic era, travel and tourism facilities are discovering new ways to implement the learnings from COVID-19. Outsourcing and the adoption of new technology in food and beverage (F&B) operations are two methods by which hotels and restaurants can overcome some of the challenges facing them, while also achieving significant savings and profitability. READ MORE

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