New consumer research from TRSA measures guest sentiment for daily linen changes and environmentally friendly laundering. These two coexist when water and energy conservation practices are used and greater professionalism in linen management is practiced, supporting hotel profitability. Economies of scale reached by larger laundries that smaller on-premises laundries (OPLs) cannot achieve are highlighted here. Green benefits of renting linen as part of outsourcing laundry service are described. READ MORE

Over-cleaning and disinfecting continue to expose guests and employees to hazardous chemicals while doing little to prevent the spread of the COVID-19 virus. Now, travelers are looking for more transparency around the cleaning practices of lodging properties. Hotels can address these concerns by choosing certified green cleaning and disinfecting products; adopting more sustainable protocols; and promoting equity for housekeeping staff. READ MORE

Sustainability, well-being and purposeful stewardship have been core pillars for Banyan Tree Group since our inception in 1994. Through the comprehensive Stay for Good program – a structured framework aligned with the United Nations Sustainable Development Goals – we focus on action for well-being, culture, climate, resource and biodiversity conservation to create a better world for all stakeholders now and in the future. (61 words) READ MORE

Sustainability is a critical factor for successful business, and the hospitality industry is no exception. Expecting a full recovery this year following the pandemic, hotels need to reevaluate their sustainable initiatives starting in the guestroom. From climate control and occupancy sensors to lighting and indoor air quality, there are a myriad of technologies to help hotels achieve their sustainability goals. READ MORE

Civil suits against hotel and motel chains for allegedly benefitting financially from human trafficking are on the rise across the country. There were roughly 200 active civil human trafficking lawsuits in 2020. Of those civil cases, 91 were sex trafficking cases and 109 were forced labor cases. Hotels were by far the most common type of entity defendant in civil human trafficking cases. READ MORE