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HOTEL BUSINESS REVIEW

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Brian Athas

It's widely known that hotels have been upended by COVID-19. With light now at the end of the tunnel we are asked the question of "What is coming next?" Revenue Management is reliant on data and market understanding, but after an entire outlier of a year we are leaning on all strategies and aspects of operations to meet owner expectations. READ MORE

Michael Pinchera

Throughout 2021, the quarterly Meetings Outlook research from Meeting Professionals International, the world's largest meeting and event industry association, has found the greatest-ever positive indicators and expectations in the survey's history. There remain, however, many unknowns about exactly how business will be adapting to the new normal, with meeting professionals facing numerous additional challenges. READ MORE

David Vigil

Safety is the new luxury-it's of the utmost importance to consumers in today's health climate. To provide an excellent guest experience, staff must provide consistent health and safety standards at every touch point. The world has changed and it's up to hotel leaders to evolve and create a safe, welcoming environment for guests and employees. READ MORE

Brian King

With company principles and planning now increasingly transparent in the digital age of the "conscious consumer," the hospitality industry can no longer afford to be without when it comes implementing a sustainability strategy across all segments. The break in leisure and recreation in 2020 shed telling light on the world's largest pollutants and outlined just what needs to change in hospitality. READ MORE

Carlos Lopes

Economic experts predict recovery from the pandemic in the hospitality industry should not be expected until as late as 2024. This means executives have to cut expenses, ask tough questions and make hard changes now. And they need to start in their own sales and marketing department – the "sacred cow" of the organization. READ MORE

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