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DECEMBERHotel Law: New Administration - New Policies

Thursday December 6, 2018
Robert E. Braun

Guest Privacy - It's Your Business

The hospitality industry has always been responsible for the safety of its guests. The industry is now grappling with its obligation to maintain a safe data environment. Hotel owners, brands and operators face significant challenges as bad actors become more sophisticated and as hotel systems become more complex. Recent legal developments in Europe and in America have created a new set of issues, requiring hotel companies to reevaluate how they collect process and protect information. The hospitality industry must, therefore, reconsider its approach to data security and privacy.
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TRENDING THIS WEEK
David Ashen

The Hottest Hotel Design Elements for Baby Boomers, Millennials and Gen Z

With hoteliers' attention split between the boomer generations' affinity for luxury and the younger guest's preference for high technology and social interaction, David Ashen, principal and founder of interior design and brand consulting firm dash design, explores how hoteliers are catering to each group, separately-including trendy rooftop bars and combination bar/lobby areas for the younger set and refined restaurants and luxurious amenities for boomer guests-and the importance of flexible design elements to balance guest wants and needs across generations.

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DAILY HEADLINES - Thursday Dec 6, 2018
Appointments & Promotions
Commonwealth Hotels Promotes Molly Fruin to Director of Sales for the Cincinnati Riverfront, Best Western Plus, Covington, Kentucky
Appointments & Promotions
Tareq Derbas Appointed as New General Manager of The Ritz-Carlton, Dubai International Financial Centre
Appointments & Promotions
Sheraton Suites Philadelphia Airport Welcomes Jackie King as Director of Sales & Marketing
Hotel Openings & Acquisitions
MEININGER Hotels to Open Its First U.S. Property in Washington, D.C.
Hotel Openings & Acquisitions
Sandpiper, LLC Forms Sandpiper Lodging Trust and Acquires Nine Operating WoodSpring Suites From Sandpiper, LLC
Appointments & Promotions
The Rose Hotel Chicago/O’Hare, Tapestry Collection by Hilton, Welcomes Executive Chef Nicholas Malloy
Appointments & Promotions
Aqua-Aston Hospitality Names Fred Mayo General Manager for Aston at the Maui Banyan
Hotel Openings & Acquisitions
Fairfield Inn & Suites by Marriott to Open in Fort Collins, Colorado With General Manager Kelly Laehr at the Helm
Appointments & Promotions
Enchantment Group Appoints Matt Vuolo to Development Manager
Business & Finance
SM Hotels and Conventions Corp Signs for New Park Inn by Radisson Iloilo, Philippines
Business & Finance
LaSalle Shareholders Approve Merger With Pebblebrook
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Hotel Newswire Top Pick

 

Hospitality Industry Should Be Aware of No-Poach Agreements

In the hospitality industry it is crucial to have the right employees. The right employees may enable a hospitality player to provide an ideal environment for its customers that may leave a lasting impression that will lead to future business. To retain employees, hospitality players may consider entering into a no-poach agreement. A no-poach agreement between hospitality players may be, among other things, an agreement that two players agree not to hire employees from each other. Such agreements may be unlawful, and hospitality players should be wary of them and consult with legal counsel before entering into them.
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More from our online Library Archives...
Jerome G. Grzeca

Flag Change Means More to Foreign National Employees

A change in your management company means more to foreign national employees than it does to most others at your hotel. It could mean a potential loss of work authorization and a violation of status in the United States. Because most management companies "sponsor" foreign national visa holders, when the company changes, the petitioning entity changes. When the petitioning entity changes, an amendment of the current visa classification, or a petition for a new visa classification, must be filed in advance of the change. If not, the new company may be jeopardizing the ability to retain key executive and management employees who need to remain in valid status.
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Gregory A. Wald

Changes in Employment Verification and Enforcement Will Impact Hospitality Employers

On July 1, 2016 several federal agencies published regulations that significantly increased, and in some instances doubled, the civil penalties that could be levied against employers for Form I-9 paperwork violations, unauthorized employment of foreign national workers and for other immigration-related violations, including immigration discrimination charges. Due to the implementation of the Federal Civil Penalties Inflation Adjustment Act Improvements Act of 2015 (Sec. 701 of Public Law 114-74) ("Inflation Adjustment Act"), higher fines and civil penalties have now gone into effect for assessments that occur on or after August 1, 2016. These higher penalties can be applied to violations that occurred after November 2, 2015, the day the President signed the Act into law.
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Charles B. Rosenberg

A "BIT" About Cuba - Using Bilateral Investment Treaties to Protect International Investments

In July 2016, Starwood Hotels & Resorts opened a new hotel in Havana, Cuba. Once unimaginable for a U.S. hotel company, the Four Points Havana offers more than its 186 guest rooms and modern spa; it provides an authentic Cuban experience where guests can enjoy traditional Cuban cuisine in the Don Quixote restaurant, sip on the island's most popular beers, Cristal and Bucanero, in Starwood's signature bar "Best Brews," and experience Cuba's most sought after cigars with the guidance of a cigar sommelier in the hotel's 5th Avenue Cigar Bar. As the first U.S. hotel in Cuba in nearly sixty years, the Four Points Havana signals the beginning of a new era, as previous forays into the hotel industry in Cuba did not end auspiciously for U.S. investors.
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January 2019:
Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.


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