Hard Rock Hotels Selects MICROS OPERA
JULY 10, 2008. MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Hard Rock International has selected the MICROS OPERA Reservation System (ORS), OPERA Web Suite (OWS), and myfidelio.net, as the core central systems solution for all future Hard Rock Hotels.
The Hard Rock Hotel & Casino Biloxi and the Hard Rock Hotel San Diego are currently connected through this central systems solution and other franchised Hard Rock hotels are expected to be connected soon.
Hard Rock Hotels selected the OPERA Reservation System (ORS) to operate its central reservation office in Orlando, Florida where it will support close to 4,700 rooms. MICROS's "myfidelio.net" distribution layer provides Hard Rock Hotels hosted GDS and ADS distribution channel connectivity. Additionally, the feature rich functionality found in the OPERA Web Suite will provide guests real-time web connectivity to book reservations directly to the OPERA Reservation System. Finally, Hard Rock Hotels has also chosen to use MICROS's proprietary OPERA Xchange Interface (OXI) to allow both the ORS and the OPERA PMS real-time synchronization closely replicating a single database environment.
"We selected OPERA for our central solution because of its robust functionality, powerful web capabilities, and its ability to share data seamlessly across the various systems," stated Joe Tenczar, Sr. Director of Technology for Hard Rock International. "OPERA offers the ability to pass guest preferences from the Web booking all the way to internal Hotel systems, such as in-room entertainment. This allows Hard Rock to gather music preferences and have that genre of music playing when the guest first enters their room. Together with OPERA, Hard Rock will lead the way with preference- based system automation."
"We are honored to be selected by Hard Rock Hotels as its central solutions technology partner," stated Karen O'Neill, Vice President, Major Account Hotel Sales. "The flexible deployment options available will allow the technology to continue to evolve with Hard Rock's growing portfolio and dynamic requirements. MICROS is pleased to be Hard Rocks technology partner of choice."
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
