Hospitality Softnet, Inc chosen by Choice Hotels International as ResCoach Partner
Boston, MA - 10/3/08
November 3, 2008. Boston, MA.
Hospitality Softnet chosen by Choice Hotels International as ResCoach Partner
Today's competitive markets require that all hotels maximize the efficient handling of every in-bound reservation inquiry. Choice Hotels International has chosen Hospitality Softnet, Inc. as one of its partners in the re-launching of their Guest Service and Reservation Agents training platform, ResCoach. This leading edge, web based learning program has been designed to give Choice Hotels associates the immediate training needed to address the hospitality needs of its customers, and maximize the reservation closure rate that it vital to every hotels long term health.
"We are very grateful to be chosen by Choice Hotels International as a program partner for this valuable training" says Gary Richards, Partner Hospitality Softnet, Inc. "Our Mystery Reservation Shopping program has been customized to reinforce the training investment that each owner of a Choice brand makes in his/her associates. As a follow up to the hotels' initial training through ResCoach, this economical feedback will immediately assist the local ownership and management team to continue to exceed market share in their respective cities."
Hospitality Softnet, Inc. offers numerous different Management and Sales Solutions. These include services such as: mystery shopping calls and training for sales, Catering, and Reservations; group market intelligence; on-site service standards assessments; and group teleprospecting. Customers include organizations such as Choice Hotels International, Starwood Hotels and Resorts, Hyatt Hotel Corporation, Embassy Suites, Homewood Suites, Inter-Continental Hotels, Omni Hotels, John Q. Hammons Hotels, Davidson Hotels, Pyramid Hotel Group, Peabody Hotel Group, Sonesta Hotels, and many other leading lodging companies.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
