Rosalie Bay Resort Appoints Celia Roberts as GM
NOVEMBER 24, 2008. Celia A. Roberts has been appointed to the post of General Manager of Rosalie Bay - A Nature Resort, Dominica's new 4-star resort opening early in 2009. A 20-year veteran of the hospitality industry, Roberts has experience in hotel management, human resources, tourism and business development, and marketing.
"Our mission at Rosalie Bay Resort is to define luxury in Dominica and provide guests with personal service at the highest of standards," says Roberts. Embracing a holistic approach to tourism, she is excited to have an opportunity to play a part in the development of Dominica, as a flourishing travel destination in her position at Rosalie Bay.
Roberts began her career in 1988 at the Royal Antiguan Resort, going on to become the general manager of the Marina Bay Beach Resort and to work in management capacities in Antigua at Club Antigua and Sandals Antigua Resort & Spa. In 2001 she launched Roberts & Associates a consulting firm specializing in business operations from marketing to management for hotels and tourism associations. Consultancies included developing training programs, marketing plans and tourism projects for clients including Jolly Beach Resort & Spa in Antigua, Coral Reef Resort in Barbados, and the Cayman Islands Department of Tourism.
Roberts has also taught business and marketing and industry specific courses at institutions, including the University of the West Indies, Antigua State College, the Antigua & Barbuda Hospitality Training Institute and the Antigua and Barbuda International Institute of Technology.
Roberts holds the designations Certified Caribbean Hospitality Trainer and Hospitality Advisor through the CTO/CRSHTD Hospitality Assured program, earned a Bachelor of Science in Hotel & Resort Management, and received her MBA in Total Quality Management from the University of Hampshire.
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