CHART to Host Free Webinars for Training Pros

Topics for Success in Changing Competitive Labor Market and Strategies for Creating Next Generation

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. January 12, 2009

JANUARY 12, 2009 - The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) announced today upcoming free webinar series for restaurant and hotel training professionals. The webinars will provide tools, best practices and solutions to be successful in this changing competitive labor market and identify and develop the next generation of leaders for hotels and restaurants.

CHART webinars planned for January and February, 2009 are accessible to the public:

Wednesday, January 14, 2009 1:00 p.m. EST

"Beyond Best Practices"

Presenter: Kacy Oden, Director of Membership Relations, People Report

Think beyond best practices and explore the world of crazy, unique, real, kind and just. A tight labor market and a widening skills gap, complicated by managing mixed generations, language barriers, and rapidly shifting psychographics present our industry with its toughest battle ever in the perpetual struggle to balance people and profits. As companies examine the ability to grow and prosper in the years ahead, they will increasingly seek to identify the human resource metrics underlying a company's ability to succeed. This session is based on national research conducted by People Report as well as studies of successful chains and industries throughout the past 13 years.

Wednesday, February 11, 2009 1:00 p.m. EST

"The Next Generation of Leaders: Turning Your Kids into Captains"

Presenter: Josh Davies, Vice President of Training and Development, Sage Hospitality

This session will address the massive generation that is now in our workforce, and how to develop their leadership skills. By looking at the differences in generational communication styles, learning approach, and culture, participants will discover strategies for developing the next generation of leaders in their hotels and restaurants. The strategies are designed to be easily implemented for large and small operators to reduce labor costs and improve their operational efficiency.

Webinar descriptions and access instructions can be found at: http://chart.org/?x=events_webinars

Additional information on CHART, future webinars, and upcoming training conferences, can be found on their website at www.chart.org or by contacting the office at: 800.463.5918

CHART, a non-profit professional association founded in 1970, is the leading resource for the development and advancement of hospitality training professionals. With more than 700 members from more than 400 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals, from entry level to senior executive. CHART's mission is to develop hospitality training professionals to advance industry training practices and improve operational results by providing access to education, tools and resources.