MSI, Pegasus Agree to Develop Interface Between PMS, CRS

Interface will include rate update and client file information that will allow hoteliers to manage r

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. October 14, 2008

PHOENIX, AZ, November 3, 2005. Multi-Systems Inc. (MSI) and Pegasus Solutions Inc. have agreed to develop an interface between Pegasus' RezView(R) central-reservation system and MSI's WinPM property-management system that will result in what the companies expect to be the industry's most advanced, integrated PMS/CRS solution available today. MSI also will assist Pegasus in developing an additional interface for the RezView(R) CRS that will be compliant with Open Travel Alliance (OTA) specifications. The WinPM/RezView interface, which represents an enhancement of an existing version, is expected to be available in first quarter 2006.

"MSI's growth and longevity in the hospitality industry can be attributed in part to the strong business relationships we have with leading technology and service companies such as Pegasus Solutions," said MSI president Rick Munson. "Together MSI and Pegasus will be able to offer our customers enhancements, new products and even more opportunities for interfaces that save them time and money."

Dennis Law, senior vice president of product management for Pegasus, said the goal of the MSI/Pegasus partnership is to provide a completely integrated enterprise system that will rival anything in the industry. The two-way integrated interface will enable information in WinPM and RezView - such as rates and availability - to be shared between systems and exchanged in both directions in real time, he said.

"The MSI/Pegasus interface will make it easier for hotels to manage rates and customer data from a single point of entry," Law said. "The integrated interface will ensure data distribution and synchronization"

OTA Interface in Development

Mark Houser, MSI chief information officer who has been responsible for leading MSI's technology development and implementation effort for the past 20 years, said MSI is excited to be combining its expertise in CRS/PMS integration with Pegasus's strengths in servicing its customers with central-reservation systems.

"Real-time validation for travel agent and frequency information allows a hotel or group of hotels to build programs internally that inspire loyalty and customer retention," Houser said. "By working with Pegasus on a broader customer definition, these interfaces will offer the widest range of functionality and integration available today."

With increasing opportunities to redefine industry specifications through its partnership with Hotel Technology Next Generation (HTNG) and its ability to introduce innovative approaches to hotel properties and their guests based on OTA standards, Houser said it's critical that MSI continues to focus on interface development and building stronger business partnerships such as this one.

"We could not be as technology-focused and successful as we are today without valued business partners such as Pegasus, and our dedicated development, operations and support teams," Houser said.

The announcement of the agreement on the two interfaces comes on the heels of the MSI and Pegasus announcement last week that MSI purchased the NovaPlus and GuestView PMS business from Pegasus. The NovaPlus system serves as the private-label PMS for more than 450 Best Western hotels.