Iron Horse Hotel Honored for Achievement in Guest Relations and Special Events
Signature Worldwide Congratulates Hotel on Providing Legendary Customer Experiences
June 28, 2011 - The Iron Horse Hotel in Milwaukee, WI is committed to providing legendary customer experiences and was rewarded for this commitment with two national achievement awards. Signature Worldwide today announced their congratulations for their client's success in earning distinction from the American Hotel and Lodging Association.
"Providing exceptional guest relations and special events is critical to creating a legendary customer experience," said Steve Wolever, CEO of Signature Worldwide. "We congratulate The Iron Horse Hotel on their national awards and look forward to helping them maintain their excellence."
The American Hotel & Lodging Association (AH&LA) announced the winners of the AH&LA Achievement Awards on June 16, 2011. These awards are part of the annual Stars of the Industry Awards, which honor stand-out initiatives at hotel properties. Awarded annually since 1966, the awards distinguish individual hotels that have developed outstanding programs, events, and campaigns.
"The Iron Horse Hotel has won many awards, but these are some of the most meaningful because they directly relate to the guests we serve," said Brigette Breitenbach on behalf of the hotel.
Signature Worldwide assists The Iron Horse Hotel with Reservations, Sales, and Customer Service training. The hotel currently has a 91% guest satisfaction rating and is top-ranking on TripAdvisor and Google Places.
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