The Waldorf=Astoria Honored with Hilton Worldwide's Prestigous Connie Award
Recognized For Continued Commitment to Guest Satisfaction
NEW YORK, NY - August 31, 2011 - Hilton Worldwide recently presented its prestigious Connie Award, the company's highest honor, to The Waldorf=Astoria during the LUXCON Hilton luxury brand conference held at The Roosevelt New Orleans, a Waldorf Astoria Hotel. Accepted by General Manager Eric O. Long, the award recognizes the hotel's achievement of an impressive 93 percent Brand Standards Score in Quality Assurance (QA) for 2010.
The Connie Award is named for Hilton Worldwide's founder, Conrad Hilton, and given annually to the hotel in each brand with the overall highest guest satisfaction performance as measured by Service and Loyalty Tracking (SALT) and guest satisfaction surveys, performance in QA evaluations and improvement in key SALT indicators.
“The Waldorf=Astoria is synonymous with world-class quality and service, and the hotel's dedicated team is the driving force behind its continued success,” said John Vanderslice, global head of luxury and lifestyle brands for Hilton Worldwide. “They continuously maintain and elevate its landmark stature to remain at the forefront of luxury hotels.”
Recent hotel enhancements include an ambitious $200 million, decade-long renovation, fully restoring the Art Deco decor of the grand public spaces. In addition, a multi-million dollar restoration of the hotel's signature restaurants, Bull & Bear and Peacock Alley, and integral improvements to conference and event capabilities highlight a commitment to meeting the needs of The Waldorf=Astoria's discerning guests.
About The Waldorf=Astoria:
The Waldorf=Astoria, an official New York City landmark since 1993, has been an internationally recognized symbol of elegance and grace for more than 100 years. As such the Art Deco masterpiece, occupying an entire city block of midtown Manhattan, is at the epicenter of the city's cultural, commercial, social and political life. A grand hotel in the grandest of traditions, with cosmopolitan restaurants, bustling lounges and bars, more than 60,000 square feet of high-tech equipped function space, state-of-the-art business center and intriguing boutiques, The Waldorf is a microcosm of the city it has served so well for so long. The Waldorf=Astoria is a member of Waldorf Astoria Hotels & Resorts and Hilton Worldwide. Call 1-800-WALDORF or visit www.waldorfny.com for more information.
About Waldorf Astoria Hotels & Resorts:
WALDORF ASTORIA is Hilton Worldwide's luxury brand of landmark hotels, with each one as singular and timeless as the brand's namesake, The Waldorf=Astoria Hotel in New York. From classic elegance to modern grandeur, Waldorf Astoria Hotels & Resorts each represent worldly sophistication and unparalleled guest service. From sumptuous spas and culinary excellence to world-class golf, each hotel and resort offers the exquisite accommodations and signature accoutrements that define refinement and sophistication. Discover Waldorf Astoria by visiting www.waldorfastoria.com. Waldorf Astoria Hotels & Resorts, one of Hilton Worldwide's ten market-leading brands.
About Hilton Worldwide:
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 92 years, Hilton Worldwide has been offering business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,750 hotels and timeshare properties, with 615,000 rooms in 85 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. For more information about the company, visit www.HiltonWorldwide.com or connect with Hilton Worldwide at www.HiltonWorldwideGlobalMediaCenter.com.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
