Orient-Express Appoints Hein Olckers Regional Director Learning and Development
December 11, 2012 - Orient-Express Hotels Ltd. is delighted to announce the appointment of Hein Olckers as Regional Director Learning and Development for North America, Mexico and the Caribbean. In this role, Olckers will develop and implement training, governance and compliance programs across the Orient-Express properties within this region.
“Orient-Express adheres to a superior level of quality and service which is a constant across each hotel within the brand,” said Ali Kasikci, Regional Managing Director for Orient-Express North America, Mexico and Caribbean. “Olckers' proven expertise in development and training programming will further elevate our existing strategy to continue to provide the utmost in experience for our guests.”
With more than two decades of in-market experience, Olckers will work with management within the region on the essential areas of hospitality management to ensure full compliance, training and development of staff. Most recently, Olckers established the Private Hotel School in South Africa in 2005, which offers a variety of hospitality and culinary arts, internationally accredited diplomas and certificate courses.
Further to his teaching accreditation, Olckers' experience in the hospitality sector includes management of both resort and specialized hotels, including The Peninsula Beverly Hills, Kruger Park Lodge and Namib Sun Hotels, and The Strand Hotel in Namibia. His educational studies include Cornell University and the Educational Institute of the American Hotel & Lodging Association @ The Hotel Institute in Switzerland.
About Orient-Express
Orient-Express Hotels Ltd. is a luxury hotel company and sophisticated adventure travel operator which seeks to deliver memorable experiences that are the ultimate expression of each destination's authentic culture. The Company has offered exceptional luxury travel experiences since 1976, when it purchased Hotel Cipriani in Venice and then shortly thereafter recreated the celebrated Venice Simplon-Orient-Express, linking London, Paris and Venice, along with other European cities. Today the Orient-Express brand embraces 45 hotel, restaurant, cruise and luxury rail businesses in 22 countries, including distinctive properties such as Hotel Cipriani in Venice, Grand Hotel Europe in St Petersburg, Hotel Ritz Madrid, Mount Nelson Hotel in Cape Town, Copacabana Palace in Rio de Janeiro and Maroma Resort and Spa on Mexico's Riviera Maya. The Company also operates six luxury tourist trains, two river cruise operations and the '21' Club, one of New York's most iconic restaurants and watering holes. www.orient-express.com.
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