Jared Williams Appointed General Manager of The Highland Dallas

DALLAS, TX. August 10, 2017 - The Highland Dallas is pleased to announce the appointment of Jared Williams as General Manager. With more than ten years of experience in the hospitality industry, Jared will bring his exceptional leadership skills and established luxury hospitality expertise to The Highland. In his new role, Jared is responsible for maintaining overall guest and employee satisfaction as well as the property's operations and performance. Jared will oversee all aspects of the hotel and work closely with the property team to create synergies and continue delivering unparalleled service and programming at the hotel.

“Jared brings a wealth of knowledge and experience of the luxury market to The Highland Dallas, and we are thrilled to welcome him as a member of the property team,” commented John Mazzoni, Senior Vice President of Operations for Interstate Hotels. “As a proven leader in the hospitality industry, we are confident he will be instrumental to the ongoing success The Highland Dallas.”

Jared is joining The Highland Dallas following three years as the General Manager of Magnolia Hotel in Dallas, where he successfully achieved revenue and service goals, oversaw major hotel renovations and facilitated the preparation of budgets and forecasts. Prior to that, Jared spent five years with Magnolia Hotel in Houston, Texas holding vital leadership roles such as Corporate Sales Manager, Director of Housekeeping, Director of Operations and Hotel Manager, where he honed his management and problem-solving skills. His proven success in identifying market opportunities and ensuring operational excellence earned him multiple awards including “Hotel of The Year: Magnolia Hotel Dallas” in 2015.

A Texas native, Jared holds a Bachelor of Science in Hotel Management with honors from the Conrad N. Hilton College of Hotel & Restaurant Management from the University of Houston. In his free time, he enjoys golfing, exercising and spending quality time with his wife and two children.

To book reservations or for questions about the transformed The Highland Dallas please call (214) 520-7969 or visit www.thehighlanddallas.com.

About The Highland Dallas

The Highland Dallas was unveiled in August 2014 as the first hotel in Hilton's Curio Collection. A modern, 198-room luxury boutique hotel, The Highland Dallas is located at North Central and Mockingbird Lane and defines an intersection of style, culture, sophistication and comfort. Featuring world-class amenities, The Highland Dallas showcases Dallas' popular Exhale Spa, Salon Pompeo and the award-winning cuisine of James Beard-nominated and Bravo's “Top Chef” contestant Chef John Tesar at its acclaimed restaurant, Knife. With over 9,000 square-feet of flexible event space, The Highland Dallas offers premier, customized service to host everything from intimate meetings to the ultimate wedding celebration. For more information about The Highland Dallas, please visit www.thehighlanddallas.com. Follow The Highland Dallas on Facebook and Twitter.

About Curio

Curio - A Collection by Hilton (curio.com) is a global set of remarkable upscale and luxury hotels hand-picked for their unique character and personality; each one a part of the city they call home. Curio guests are passionate, independent-minded travelers seeking local and authentic experiences who value the added peace-of-mind that comes with the Hilton name and award-winning Hilton HHonors program. Curio joins a portfolio of world-class brands from Hilton Worldwide, a leading global hospitality company. Come discover the latest stories at news.curio.com, connect with us on Facebook, Instagram and Twitter or inquire about development opportunities at hiltonworldwide.com/development.

Contact:
Katherine DiSanto
highland@magrinopr.com
(212) 957-3005

About

Media contact:


T:
E:

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in June 2018...

Sales & Marketing: Opinions Matter

Hotel Sales and Marketing Directors manage a complex mix of strategies to attract and convert customers into guests. Part of their expertise includes an awareness of customer behavior during the reservation process, so they can make sure their hotel is favorably positioned. One such trend is the growing popularity of travel review sites. According to one recent survey, 61% of prospective customers consult online reviews in order to validate information about the hotel before making a purchasing decision. Another survey found that the average hotel customer reads between 6-12 reviews across 4-10 properties before making a final decision on where to stay. Similarly, other studies have shown that consumer reviews are a more trusted source of information for prospective customers than other kinds of marketing messaging. In fact, reviews are often considered to be as influential as price regarding whether a customer decides to complete a purchase or not. Plus, travel sites with the most reviews - including recent reviews from satisfied customers and thoughtful responses from staff - were also found to be the most appealing. So having positive reviews on a travel website is essential and can help to increase a hotel's conversion rates dramatically. Of course, there are all kinds of additional marketing strategies for sales and marketing directors to consider - the importance of video and the emergence of live streaming; the implementation of voice search; the proliferation of travel bots; and the development of Instagram as an e-commerce platform. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.