Germany, Munich. October 02, 2018

Alcatel-Lucent Enterprise and ETK networks solution GmbH showcase smart hospitality solutions at the Hotelkompetenzzentrum in Munich, Germany. Interactive hotel rooms allow visiting hoteliers to directly engage with Internet of Things (IoT) technologies and discover how they integrate to create a personalized hotel experience.

In the digital guest rooms, hoteliers can see how to build digital guest engagement services based on emerging technologies such as voice command, mobile communications, artificial intelligence, room control and location-based services. They can experience first-hand how networking and communications solutions provide the building blocks to offer simple and secure access to digital services across multiple devices. An IoT hub connects people, processes and smart 'things', immediately directing guest requests, service updates and emergency notifications to the right person through voice, video, text or in-app alerts.

The 'Hotel rooms of the future' are open for visits in rooms 254 and 255 at Hotelkompetenzzentrum GmbH, Sonnenstraße 19, 85764 Oberschleißheim, Germany.

Hotelkompetenzzentrum showcases technical hospitality solutions in a realistic environment, in harmony with hospitality design and atmosphere.

Quotes:

"We have created the building blocks for delivering unique digital guest experiences and wanted to share it with hoteliers, so they see the technology first-hand before they invest. At the Hotelkompetenzzentrum, they can see how different elements of hotel technology can be built up and integrated to fit their own individual needs, size and capabilities."

Christophe Ameline, Head of Vertical Markets Strategy & Offer, ALE

"Some time ago telephone calls were a source of income for hotels, but today's smartphones require a different setup. Mobile services allow guests inside and outside of the hotel to discover new activities, cool places, events and different services. They also help answer guest questions, such as 'What's on the menu today? Where is the gym? Can I book two seats in the theatre or get guided to this trendy bar?' Even after check-out, the hotels and guests can remain connected, offering promotions and easy booking for their next visit."

Thomas Hoffmann, Channel Sales Manager, ALE