Parc 55 San Francisco Appoints DeLondo Lemon as New Hotel Manager

USA, San Francisco, California. November 07, 2018

DeLondo Lemon has been appointed as the new Hotel Manager at Parc 55 San Francisco - A Hilton Hotel, according to Complex General Manager Terry Lewis.

“DeLondo is an amazing asset to the Parc 55 team,” comments Lewis. She continues, “He has a 20-year history with Hilton Hotels and Resorts and will bring great team-oriented enthusiasm and Hilton best practices to the 400 employees at this 1,024-room hotel.”

Most recently, Lemon was the General Manager at the Embassy Suites in Secaucus, NJ; Assistant General Manager Embassy Suites Chicago; Assistant Director Front Office at the Conrad Chicago; Assistant General Manager at Hilton Oakbrook Oakbrook IL; Front Office Manager at Wyndham Palm Aire Resort & Spa Pompano Beach, Florida.

A native of Chicago, Lemon is a graduate of College of DuPage and in his spare time, he enjoys biking and golfing.

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in February 2019...

Social Media: Getting Personal

There Social media platforms have revolutionized the hotel industry. Popular sites such as Facebook, Twitter, Pinterest, Instagram, Snapchat, YouTube and Tumblr now account for 2.3 billion active users, and this phenomenon has forever transformed how businesses interact with consumers. Given that social media allows for two-way communication between businesses and consumers, the emphasis of any marketing strategy must be to positively and personally engage the customer, and there are innumerable ways to accomplish that goal. One popular strategy is to encourage hotel guests to create their own personal content - typically videos and photos -which can be shared via their personal social media networks, reaching a sizeable audience. In addition, geo-locational tags and brand hashtags can be embedded in such posts which allow them to be found via metadata searches, substantially enlarging their scope. Influencer marketing is another prevalent social media strategy. Some hotels are paying popular social media stars and bloggers to endorse their brand on social media platforms. These kinds of endorsements generally elicit a strong response because the influencers are perceived as being trustworthy by their followers, and because an influencer's followers are likely to share similar psychographic and demographic traits. Travel review sites have also become vitally important in reputation management. Travelers consistently use social media to express pleasure or frustration about their guest experiences, so it is essential that every review be attended to personally. Assuming the responsibility to address and correct customer service concerns quickly is a way to mitigate complaints and to build brand loyalty. Plus, whether reviews are favorable or unfavorable, they are a vital source of information to managers about a hotel's operational performance.  The February Hotel Business Review will document what some hotels are doing to effectively incorporate social media strategies into their businesses.