Sheraton Petaling Jaya Hotel Appoints Joyce Wong as Director of Sales & Marketing

Malaysia, Kuala Lumpur. January 31, 2019

Sheraton Petaling Jaya Hotel is pleased to announce the appointment of Joyce Wong as Director of Sales & Marketing. Bringing over 10 years of corporate sales experience in the hospitality industry to her new position, Wong oversees all sales, marketing and public relations efforts for the new icon, a golden tower hotel in the business district of Petaling Jaya.

Wong's hospitality career started in 2002, with the finance department of Renaissance Hotel Kuala Lumpur. Soon after, sales and marketing have enticed Wong in 2005 where she transferred to the role of a coordinator in corporate room sales. Wong continued to gain her experience in catering division and the whole of sales and marketing department thereon. Prior to joining Sheraton Petaling Jaya Hotel, Wong was growing her portfolio and profile for 8 years with the Hilton group and left as a Commercial Manager at Hilton Kuala Lumpur.

As the newly appointed Director of Sales & Marketing, Wong will play an instrumental role in leading a dynamic team and mapping out key strategies for sales and marketing of Sheraton Petaling Jaya Hotel. On her appointment, Wong comments, 'I aspire to put my wealth of experience and knowledge into expanding strategic analysis of current and upcoming market trends, to establish the 253-room Sheraton Petaling Jaya Hotel as the preferred hotel of choice in Petaling Jaya amongst local and global business and leisure travelers.'

Wong and her team aim to interact with the business community and leisure seekers, to highlight Sheraton Petaling Jaya Hotel's collective range of facilities and thoughtful amenities. From spacious, smoke-free rooms outfitted with Sheraton Signature Sleep Experience beds to over 3,000 sq. meter ofversatile and flexible meetings and events space, Joyce is confident Sheraton Petaling Jaya Hotel will be an inspired space for guests to learn more, see more and do more.

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Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.