Hilton Appoints General Managers for Conrad Punta de Mita and Hilton Los Cabos Beach & Golf Resort

Mexico, Mexico City. August 20, 2019

Hilton (NYSE: HLT) announced the appointment of Marco Tabet as general manager of the 325-room Conrad Punta de Mita opening early next year, and Maxence Bonnamain as general manager of the award-winning 343-room Hilton Los Cabos Beach & Golf Resort.

Tabet is an award-winning leader boasting more than twenty years of hospitality industry experience. Most recently, Tabet drove the team to secure a number of coveted awards, including the most recent internal Hilton Hotels & Resorts Connie Award for highest combined ranking of overall quality assurance, experience and service. Prior to Los Cabos, Tabet served as General Manager of Hilton Lima Miraflores from 2013 to 2016, following a role as General Manager of Waldorf Astoria Panama where he successfully led the hotel's opening in 2013 as the brand's first in Latin America.

Tabet joined the company in 1996 as a food and beverage intern at Hilton Madagascar, where he quickly became leader of banquet operations. He later served as assistant food and beverage manager at the Hotel Splendide Royal in Lugano, Switzerland. Tabet returned to Hilton in 2000, and until his role as general manager in Panama, he held food and beverage leadership roles at several Hilton properties throughout the Caribbean and Latin America.

A Swiss native, Tabet holds a degree from the Geneva Hotel Management School and speaks Italian, Spanish, English and French.

"Tabet's extensive hospitality experience will be critical to the success of Conrad Punta de Mita," said Jose Muñoz, area vice president for Hilton in Mexico. "Through his leadership, our team members will have all the tools they need to deliver warm hospitality and inspiring experiences."

Additionally, Bonnamain has been promoted to general manager of Hilton Los Cabos Beach & Golf Resort where he will now lead a multi-million-dollar renovation of the award-winning seaside retreat. His efforts in Los Cabos have been key contributors to the resort's success year after year, in addition to playing a leading role in the resort's relaunch in 2014. His exceptional experience in operations landed him in Panama in 2017 for a position as general manager of Hilton Panama and Waldorf Astoria Panama, where he provided a stable environment while the team prepared for a management transition.

With nearly 20 years of hospitality industry experience, Maxence Bonnamain joined Hilton in 2009 when the company welcomed Puerto Rico's El Conquistador Resort as part of Waldorf Astoria Hotels & Resorts. At the time, Bonnamain worked at the property as food and beverage director. He was then promoted to director of operations at the resort's exclusive Las Casitas Village, before moving to Hilton Los Cabos.

Born in France, Bonnamain spent his childhood in Africa due to his father's diplomatic service and was introduced to the culinary world by his restaurateur mother. His love for travel, food and different cultures led him to pursue a career in hospitality.

Bonnamain holds a bachelor's degree in hotel administration from Institut Superieur de Gestion Hoteliere, Belgium and earned a Certificate in Hotel Real Estate Investments & Asset Management from Cornell University. He speaks English, Spanish and French.

"We are thrilled to have Maxence take the helm at Hilton Los Cabos," said Muñoz. "His experience and contributions at Hilton Los Cabos have prepared him to lead the resort into its next phase of success."

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Coming up in March 2020...

Human Resources: Confronting a Labor Shortage

With the unemployment rate at its lowest level in decades (3.7%), what has always been a perennial problem for human resource professionals - labor shortage - is now reaching acute levels of concern. It is getting harder to find and recruit qualified applicants. Even finding candidates with the skills to succeed in entry-level positions has become an issue. In addition, employee turnover rates remain extremely high in the hotel industry. As a result of these problems, hotel HR managers are having to rethink their recruitment strategies in order to hire the right talent for the right job. First, hotels have been forced to raise their wages and offer other appealing perks, as a way to attract qualified candidates. Secondly, HR managers are reassessing their interviewing techniques, focusing less on the answers they receive to questions and more on observable behavior. Part of this process includes role-playing during the interview, so that the recruiter can gauge how a candidate works through specific problems and interacts with other team members. Additionally, some HR managers are also creating internal talent pools as a way to address labor shortages. Instead of utilizing department resources to find new hires with specific skills for needed positions, hotels are cultivating talent pools internally and preparing their employees to assume leadership roles whenever the time comes. They are also placing greater emphasis on a company culture that is more performance-based, as a way to curb employee turnover, increase employee satisfaction, and assure higher levels of customer service. Finally, recognizing the importance of employee retention as a way to lessen the impact of a tight labor market, some HR managers are instituting generous reward programs in order to retain their top performers. The March Hotel Business Review will explore what some HR professionals are doing to address these and other issues in their departments.