Christoph Strahm Appointed New General Manager of Kempinski Hotel Guiyang

Germany, Munich. September 10, 2019

A truly passionate Swiss hotelier, Christoph Strahm has been appointed as the new General Manager at Kempinski Hotel Guiyang, China. He joins this luxurious landmark hotel in the heart of the city Guiyang from Doha in Qatar, where he filled the role of the Residence Manager at Kempinski Residences and Suites.

Christoph Strahm started his Kempinski career in 2005 in the food and beverage department at Kempinski Grand Hotel des Bains in St. Moritz, Switzerland. After working with Sofitel in Vietnam as Director of F&B, he returned to Kempinski, taking on the role of Executive Assistant Manager in Yinchuan and Dalian in China, and was later on promoted to Resident Manager in the same property.

In a further step Christoph moved to Africa and was appointed General Manager of Hôtel des Mille Collines by Kempinski in Kigali/Ruanda, where he facilitated the takeover of the historical "Hotel Rwanda".

"Christoph brings a wealth of knowledge, expertise and multi-continental hospitality experience to the management team, and will be leading all the hotel operations towards further excellence and success", says Michael Henssler, Chief Operating Officer, Asia Kempinski Hotels. "He will continue to build and to keep up the brand recognition focusing on impeccable service, product and luxurious guest experience." Christoph Strahm holds an MBA in Business & Economics from HEC Lausanne in Switzerland, and is fluent in English, French, Italian and native speaker in German. As all hotels of the luxurious European hotel group Kempinski Hotel Guiyang is a member of the Global Hotel Alliance (GHA), the world's largest alliance of independent hotel brands and offers various benefits to members through the Kempinski Discovery Loyalty Program.

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Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.