The Westin Kierland Resort & Spa Appoints Derek Ellis as General Manager

USA, Scottsdale, Arizona. November 27, 2019

The Westin Kierland Resort & Spa announces the appointment of Derek Ellis as General Manager. In his role Ellis will oversee all operations for the acclaimed Scottsdale property, which is presently underway with a transformation of its 732 guestrooms and corridors, signaling the re-imagination of an elevated guest experience set to debut holiday 2019.

"I am thrilled to join the talented team at this esteemed resort rich in innovation, inimitable experiences and unparalleled service," says Ellis. "It is especially timely and exciting to bring my own personal touches to the resort during this incredible transformation as we welcome guests and the community to the next iteration of our property's evolution."

Prior to joining The Westin Kierland Resort & Spa Ellis most recently served as Resort Manager for JW Marriott Phoenix Desert Ridge Resort & Spa, General Manager of JW Marriott Houston by The Galleria, and General Manager of the Houston Marriott Medical Center, where he was recognized as the 2013 Best in Class "General Manager of the Year" for Host Hotels & Resorts®. Previous hospitality management experience includes roles at the JW Marriott Tucson Starr Pass Resort & Spa, JW Marriott San Antonio Hill Country Resort & Spa, and Renaissance ClubSport Aliso Viejo Laguna Beach Hotel.

Ellis' appointment comes as an encore to the resort's recent announcement detailing its forthcoming re-imagined accommodations to feature designs that aim to present a striking new interpretation of modern eco-luxury. The refined guestrooms and corridors will feature expansive contemporary interior redesigns and enhancements inspired by the Southwest, all while preserving the iconic Kierland character for which the property is so renowned. Designed in partnership with Parker Torres Design Inc., the transformation endeavors to better ground each guest with a connection to the natural world and local Sonoran environment, evoking a sense of living amidst the desert.

To be among the first to experience The Westin Kierland Resort & Spa's new guestrooms call 480.624.1000 or book online.

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in February 2020...

Social Media: Social Listening Tools

The reach and influence of social media is staggering. Nearly 3 billion people use social media daily, posting a range of messages, selfies, images, and everything in-between. According to HubSpot, almost 4 million posts are uploaded to the major social networks every single minute! That's an astounding amount of content and it is crucial for hotels to skillfully use social media in order to effectively compete. From establishing a suitable brand identity and voice to creating content across all the major networks (Facebook, Twitter, Instagram, Pinterest, etc.), the goal is to actively engage consumers and to eventually convert them to customers. Some hotels are initiating online contests as a way to attract new customers, while others are rewarding customers with discounts who subscribe to the their email lists or follow their social media pages. Another recent strategy is to employ social media listening tools that track what people are posting online about their businesses. These tools allow hotels to monitor - or listen to - what's being said about a brand across the entire social web, and this can prove to be very valuable, unfiltered information. Social listening permits hotels to be aware of people's opinions about their business, industry or competitors, and some of these tools even listen beyond social media platforms. They also monitor publicly available information on blogs, forums, news outlets and websites. Some listening tools are more focused on gathering and analyzing data, while others offer more engagement-oriented features, which allow hotels to interact with people right from the platform. Often the information that is gleaned from these listening tools ends up being the most authentic, unbiased insights a business can get. The February Hotel Business Review will document what some hotels are doing to successfully integrate social media strategies into their operations.